Josh Isom
Orem,UT
Summary
Results-driven mailroom supervisor with proven expertise in staff management, deadline management, and process improvements. Committed to enhancing operational efficiency and fostering effective communication across departments.
Overview
5
5
years of professional experience
Work History
Mailroom Supervisor
Brigham Young University Print and Mail
Provo, UT
09.2023 - Current
- Supervised daily mail distribution operations to ensure timely and accurate delivery.
- Trained and mentored staff on best practices for sorting and handling mail efficiently.
- Implemented process improvements that enhanced workflow efficiency within the mailroom.
- Coordinated with various departments to streamline communication and resolve mailing issues.
- Conducted quality control checks to maintain accuracy in outgoing and incoming mail processes.
- Ran printing machine for mass mail jobs
- Worked front desk helping customers purchase and send out mail
Intramural Sports Supervisor
Uta Valley University
Orem, UT
08.2022 - 04.2025
- Supervised daily operations of intramural sports programs, ensuring compliance with university policies.
- Coordinated scheduling and logistics for various sporting events, optimizing resource utilization.
- Trained and mentored student staff, fostering a collaborative team environment.
- Developed promotional materials to enhance participation in intramural activities, increasing engagement.
- Implemented safety protocols during events, prioritizing participant well-being and minimizing risks.
- Facilitated conflict resolution among participants, maintaining a positive and inclusive atmosphere during competitions.
- Enhanced player experience by consistently enforcing game rules and maintaining a fair play environment.
- Continuously evaluated program policies and procedures to ensure alignment with best practices in the field of recreational sports management.
- Maintained accurate records of game results for use in determining playoff standings as well as individual player statistics throughout each season.
- Effectively addressed any logistical issues that arose during game days such as inclement weather or last-minute venue changes.
Delivery Driver
Brigham Young University Print and Mail
Provo, UT
05.2023 - 09.2023
- Delivered packages efficiently across campus, ensuring timely distribution to departments and students.
- Operated delivery vehicles in compliance with safety regulations and university policies.
- Maintained accurate records of deliveries, tracking package status and resolving discrepancies.
- Collaborated with staff to optimize delivery routes, enhancing overall efficiency of operations.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly during deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated delivery truck to transport goods efficiently and safely to designated locations.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Managed route planning using GPS technology for optimal delivery times.
- Assisted in loading and unloading cargo, ensuring secure placement for safe transport.
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
Warehouse Worker
Crispi Boots
Pleasant Grove, UT
01.2022 - 08.2022
- Conducted regular safety checks on equipment and adhered to safety protocols consistently.
- Supported maintenance of cleanliness and orderliness in work area to promote efficiency.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Warehouse Worker
Camofire
West Valley City, UT
09.2021 - 12.2021
- Operated forklifts and pallet jacks to efficiently move products within warehouse.
- Assisted in receiving, inspecting, and stocking incoming shipments for accuracy.
- Maintained organization of inventory to facilitate quick retrieval and order fulfillment.
- Collaborated with team members to streamline packing procedures for timely dispatch.
- Utilized warehouse management system to track inventory levels and manage orders.
- Participated in training sessions to enhance knowledge of operational procedures and safety standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
Associate of Science - Humanities & Social Sciences
Utah Valley University
Orem, UT04-2025
Skills
- Package handling
- Shipping and receiving
- Verbal and written communication
- Deadline management
- Staff management
- Employee mentoring
- Basic machine maintenance
- Problem-solving skills
- Team collaboration
- Machine operation
- Packaging and labeling
- Picking and packing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Pallet jack handling
- Punctual and dependable
- Receiving and processing shipments
- Order fulfillment
Timeline
Mailroom Supervisor
Brigham Young University Print and Mail
09.2023 - Current
Delivery Driver
Brigham Young University Print and Mail
05.2023 - 09.2023
Intramural Sports Supervisor
Uta Valley University
08.2022 - 04.2025
Warehouse Worker
Crispi Boots
01.2022 - 08.2022
Warehouse Worker
Camofire
09.2021 - 12.2021
Associate of Science - Humanities & Social Sciences
Utah Valley University