. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
1
1
year of professional experience
Work History
Shift Leader/Point of Sale Associate
Panda Express
06.2022 - Current
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Managed inventory and ordered supplies to keep the location well stocked with necessary supplies.
Enforced company policies and regulations with employees.
Resolved conflicts between employees to maintain positive and productive work environments.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Prepared shift summary reports for the supervisor and communicated regularly on goals and progress.