Anthony Mccloud
Waterford ,MI
Summary
Dynamic professional with a proven track record at McDonald’s, excelling in operations management and staff development. Adept at enhancing customer satisfaction through effective inventory control and team collaboration. Recognized for driving improvements in workflow efficiency and fostering a positive work environment, ensuring compliance with service standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant General Manager
McDonald’s
03.2018 - Current
- Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
- Supported management in staff scheduling and inventory control processes.
- Learned and implemented company policies to maintain compliance and service standards.
- Collaborated with team members to improve communication and enhance customer experiences.
Car Salesperson
Szott M-59 Toyota
04.2016 - 03.2018
- Engaged customers to understand needs and recommend suitable vehicle options.
- Demonstrated vehicle features and benefits to enhance customer experience.
- Negotiated pricing and financing options, facilitating smooth transaction processes.
- Maintained up-to-date knowledge of inventory and industry trends to assist buyers effectively.
Education
High School Diploma - N/A
West Bloomfield High School
West Bloomfield, MISkills
- Staff management
- Inventory control
- Operations management
- Staff development
Certification
Serv Safe certification for food handling
Timeline
Assistant General Manager
McDonald’s
03.2018 - Current
Car Salesperson
Szott M-59 Toyota
04.2016 - 03.2018
High School Diploma - N/A
West Bloomfield High School