Anthony Meccia
Elmwood Park,IL
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
9
9
years of professional experience
Work History
General Manager
Yolk Restaurants
Chicago, IL
09.2018 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Agency Producer
Farmers Insurance Agency
Chicago, Illinois
09.2017 - 09.2018
- Managed schedules, set milestones and evaluated progress.
- Facilitated communication between departments and collaborative efforts.
- Looked at ongoing projects for inefficiencies and found ways to cut waste.
- Conducted meetings between project stakeholders to assess needs.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Met with customers to provide information about available products and policies.
- Finalized sales and collected necessary deposits.
- Calculated premiums and established payment methods for sales.
- Collected premiums on or before effective date of coverage.
- Remained impartial in order to advise clients based on circumstances.
- Identified and solicited sales prospects in agency databases.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Assistant General Manager
Rosebud Restaurants
Naperville, IL
01.2012 - 09.2016
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Oversaw computer database and physical filing systems.
Education
Bachelor of Arts - Radio/Broadcasting
Columbia College Chicago
Chicago, IL06.1996
High School Diploma -
St. Ignatius College Prep
Chicago, IL06.1992
Skills
- Financial Statement Review
- Sales Tracking
- Department Oversight
- Focus and Follow-Through
- Mathematical Calculation and Reasoning
- Management Training
- Hiring and Onboarding
- Performance Monitoring and Evaluation
- Problem Anticipation and Resolution
- Policy Development and Enforcement
- Supplier Monitoring
- Administrative Management
Timeline
General Manager
Yolk Restaurants
09.2018 - Current
Agency Producer
Farmers Insurance Agency
09.2017 - 09.2018
Assistant General Manager
Rosebud Restaurants
01.2012 - 09.2016
Bachelor of Arts - Radio/Broadcasting
Columbia College Chicago
High School Diploma -
St. Ignatius College Prep
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