Anthony Mercado
Orlando
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate
Sunglass Hut - Luxottica
05.2022 - Current
- On the Floor talking and interacting with customers
- Selling merchandise
- Promoting customer service
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Macys Department Store
10.2021 - 05.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Fast Food Crew Member
Dunkin Donuts
04.2019 - 03.2021
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
Education
Associate of Arts - Information Technology/ Cyber Security
Keiser University
Orlando, FL05.2024
Skills
- Customer Service
- Sales Experience 4 years
- Customer Needs Assessment
- Merchandising Understanding
- POS System Operation
- Sales Expertise
Timeline
Sales Associate
Sunglass Hut - Luxottica
05.2022 - Current
Sales Associate
Macys Department Store
10.2021 - 05.2022
Fast Food Crew Member
Dunkin Donuts
04.2019 - 03.2021
Associate of Arts - Information Technology/ Cyber Security
Keiser University