Anthony Michalowicz
Bolingbrook,IL
Summary
Dynamic Store Manager with proven success in sales management, customer service, and performance analytics. Expertise in inventory control and staff training to drive operational efficiency and enhance customer experiences. Accomplished Store Manager with a proven track record in sales management, customer service, and team training. Expertise in budget management and inventory control to drive operational efficiency and profitability.
Overview
9
9
years of professional experience
Work History
Store Manager
Tcc Wireless By T-Mobile
Naperville, Illinois
07.2025 - Current
- Lead daily operations for a high-volume T-Mobile retail location.
- Manage scheduling, inventory, store operations, and performance accountability.
- Managed scheduling, inventory, store operations, and ensured performance accountability to meet business objectives.
- Analyzed KPIs and implemented strategies that enhanced profitability and operational efficiency.
- Recruited, trained, and onboarded new team members to strengthen team capabilities and support sales goals.
Sales Representative
Tcc Wireless By T-Mobile
Plainfield, Illinois
11.2023 - 06.2025
- Consistently exceeded individual sales and performance goals.
- Facilitated customer upgrades, activations, account migrations, billing inquiries, and technical support to enhance overall customer satisfaction.
- Cultivated lasting customer relationships by providing tailored solutions and exceptional service.
- Surpassed individual sales and performance targets, contributing to team success.
Assistant General Manager
Bien Trucha
Naperville, Illinois
09.2021 - 11.2023
- Managed daily restaurant operations to ensure smooth workflow and service quality.
- Supervised staff scheduling, payroll, inventory, and labor management to optimize resource allocation.
- Enhanced customer satisfaction through consistent service delivery and problem resolution.
- Collaborated with ownership to address operational challenges to improve operational efficiency.
General Manager
Eiffes canteen
Chicago, Illinois
09.2019 - 10.2020
- Managed operations for two airport restaurants, leading a team of over 75 employees to achieve operational goals.
- Oversaw payroll, scheduling, inventory, and budgeting for profit & loss management.
- Oversaw payroll, scheduling, inventory, budgeting, and profit & loss.
- Developed management team through coaching and accountability, fostering leadership skills.
Store Manager
Wireless Lifestyle by Sprint
Geneva, Illinois
05.2017 - 09.2019
- Oversaw retail operations, driving sales performance and managing payroll, inventory, staffing, and scheduling.
- Cultivated strong customer relationships, consistently surpassing sales targets.
- Achieved Top Sales Representative status in franchise for July 2018, reaching 291% of sales quota.
- Ranked as the franchise's top performer in 10 of 12 months.
Education
Diploma - Music Composition
Icon Collective
Los Angeles, CA12-2021
High School Diploma -
Plainfield East
Plainfield, IL05-2011
Skills
- Sales management
- Sales forecasting
- Customer service
- Budget management
- Inventory control
- Staff training
- Visual merchandising
Affiliations
- Music Producer & Instructor | Independent
Produce, mix, and master original electronic music using professional digital audio workstations.
Teach music production techniques, sound design, mixing, and creative workflow to aspiring producers.
Develop educational content and provide one-on-one coaching to help students improve their technical and creative skills. - Willow Creek Community Church
Volunteer at church events and community outreach initiatives.
Support event operations, guest engagement, and team collaboration.
Contribute time and leadership to serve the local community and create a welcoming environment.
Accomplishments
- Promoted from Sales Representative to Assistant Manager to Store Manager at T-Mobile/TCC Wireless.
- Increased restaurant sales by 33% while serving as General Manager
- Top Sales Representative (291% to quota) at Sprint by Wireless Lifestyles.
Ranked #1 Sales Representative in the franchise for 10 of 12 months.
Timeline
Store Manager
Tcc Wireless By T-Mobile
07.2025 - Current
Sales Representative
Tcc Wireless By T-Mobile
11.2023 - 06.2025
Assistant General Manager
Bien Trucha
09.2021 - 11.2023
General Manager
Eiffes canteen
09.2019 - 10.2020
Store Manager
Wireless Lifestyle by Sprint
05.2017 - 09.2019
Diploma - Music Composition
Icon Collective
High School Diploma -
Plainfield East