Anthony Morgan
Eatontown,NJ
Summary
Experienced Customer Service Associate, with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Wawa
05.2023 - 12.2023
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Maintained a clean and organized store environment, enhancing customer shopping experience.
- Assisted customers with product selection, increasing sales and promoting brand loyalty.
- Processed returns and exchanges efficiently, ensuring customer satisfaction and trust in the company''s policies.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering long-term relationships with clients.
Education
High School Diploma -
Monmouth Regional High School
Tinton Falls, NJ06.2024
Skills
- Cash Handling
- Good Communication Skills
- Complaint Handling
- Customer Support
- Returns Processing
- Sales Techniques
- Active Listening
Additional Information
I enjoy doing volunteer work and enjoy giving back to my community. Last summer, I had the pleasure of helping out in numerous soup kitchens and food drives. It brings me joy and I plan on continuing it in my future endeavors.
Timeline
Customer Service Associate
Wawa
05.2023 - 12.2023
High School Diploma -
Monmouth Regional High School