Anthony Nagel
Muncie,IN
Summary
Highly motivated and experienced in retail sales, I possess strong skills in customer service and product knowledge. I have a proven track record of meeting sales targets by effectively communicating and understanding customer needs. I am recognized for my problem-solving skills and my ability to create positive shopping experiences, thereby enhancing customer loyalty. Additionally, I improve the store layout regualrly to enhance product visibility and accessibility, resulting in a more efficient customer flow and heightened satisfaction.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Dicks Sporing Goods
Muncie, IN
08.2023 - Current
- Showcased familiarity with store commodities and amenities.
- Greeted customers, provided assistance in locating items, and enhanced customer satisfaction and retention.
- Developed and implemented visually appealing strategies to enhance customer experience and boost sales.
- Processed customer payments efficiently through precise use of point-of-sale systems.
- Assisted in unloading delivery trucks and restocking shelves with new merchandise.
- My department accounted for 31% of the $15,000-$27,000 sales goal.
Shift Leader
Qdoba
Greenfield, IN
01.2021 - 08.2021
- Monitored employee performance to ensure adherence to organizational policies and protocols.
- Provided proactive and professional solutions for customer issues.
- Established an efficient work environment by managing staff responsibilities.
- Ensured accurate cash amounts in cash drawers at the start and end of each shift.
- Implemented upselling and customer service techniques to meet nightly sales goal of $12,000 with the team.
- Oversaw a team with an average size of 8 members.
Education
Bachelor of Science - Business Administration
Ball State University
Muncie, IN05-2025
Skills
- Client Support
- Effective Time Management
- Interpersonal and written communication
- Cultivating Strong Connections
- Industry Trend Insight
- Stocking and Receiving
- Customer-Centric Sales Approach
- Strategic Issue Resolution
- Product Knowledge
- Critical Decision-Making
- Upselling strategies
- Phone Etiquette
- Visual Merchandising
- Positive and professional
- Teamwork and Collaboration
Hobbies and Interests
- Watching Racing
- Golfing
- SIm Racing
- Community Service
- Fishing
References
References available upon request.
Timeline
Retail Sales Associate
Dicks Sporing Goods
08.2023 - Current
Shift Leader
Qdoba
01.2021 - 08.2021
Bachelor of Science - Business Administration
Ball State University