Anthony Negron

• Greeted and seated guests promptly, ensuring a welcoming atmosphere.
• Managed reservations and waitlists using OpenTable system effectively.
• Communicated with kitchen and serving staff to facilitate smooth dining experiences.
• Handled guest inquiries and concerns with professionalism and efficiency.
• Trained new host staff on procedures and customer service standards.
• Coordinated special events, ensuring all details met high-quality standards.
• Monitored dining area for cleanliness and organization, enhancing guest comfort.
• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Developed strategies to improve seating efficiency during peak hours.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
• Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
• Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.

Oversaw month-end closing activities for accounts payable, contributing to timely financial reporting and analysis.

• Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
• Coordinated with other departments as needed for approval or clarification on invoiced items, promoting effective cross-functional collaboration throughout the organization.
• Processed check disbursements and reconciled related ledger.
• Assisted with month-end closing tasks, ensuring timely completion of financial statements.
• Maintained a high level of confidentiality when handling sensitive financial data, ensuring the utmost discretion and professionalism in all dealings with internal and external stakeholders.
• Maintained strong working relationships with suppliers, fostering a positive rapport that facilitated smooth communication channels during negotiations or issue resolution efforts.
• Reduced late payment fees through timely and accurate invoice management.
• Facilitated timely payments by monitoring accounts payable aging reports and prioritizing high-risk items.
• Supported audit processes, gathering necessary documentation to ensure compliance with company policies and regulations.
• Tracked expenditures and prepared reports for records and management review.
• Provided regular updates on outstanding invoices to management, enabling informed decision-making regarding cash flow management strategies.
• Improved supplier satisfaction with prompt query resolution and clear communication.
• Enhanced vendor relationships by ensuring timely payments and resolving discrepancies promptly.
• Matched purchase orders with invoices and recorded necessary information.
• Entered figures using 10-key calculator to compute data quickly.
• Reconciled accounts payable transactions, maintaining accurate financial records and reducing discrepancies.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Maintained cleanliness and organization of checkout area, enhancing overall customer experience.
• Assisted customers with inquiries, providing information on promotions and services offered.
• Trained new cashiers on operational procedures and customer service best practices.
• Implemented inventory management techniques to ensure product availability and reduce waste.
• Monitored cash drawer for accuracy, resolving discrepancies promptly to maintain financial integrity.
• Developed strategies to streamline checkout processes, reducing wait times during peak hours.
• Collaborated with team members to enhance service delivery and foster a positive work environment.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.

• Delivered food and beverages efficiently to guests throughout the entertainment center.
• Maintained cleanliness and organization of dining areas to enhance guest experience.
• Collaborated with team members to streamline service processes for improved operational flow.
• Trained new runners on service protocols and best practices for customer interactions.
• Implemented feedback from guests to improve service delivery and overall satisfaction levels.
• Evaluated workflow efficiency, suggesting improvements that enhanced overall team performance and guest experiences.
• Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
• Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
• Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
• Directly interacted with customers at each location to build loyalty.
• Greeted customers and provided outstanding customer service.
• Answered customer questions about food and beverage items and assisted with menu selections.
• Assisted with bussing tables and cleaning up spills.
• Monitored food and beverage supplies, assisting with restocking when needed.

• Guided patrons to appropriate seating, ensuring smooth entry and exit during screenings.
• Monitored audience behavior, addressing concerns and maintaining a safe environment.
• Assisted in ticketing processes, verifying purchases and managing guest inquiries efficiently.
• Trained new ushers on operational procedures and customer service standards.
• Collaborated with team members to enhance customer service and operational efficiency.
• Aided in the promotion of upcoming events by distributing marketing materials to patrons upon request.
• Fostered a welcoming atmosphere by greeting guests upon arrival and thanking them for their patronage upon departure.
• Sustained up-to-date knowledge of theater layout, showtime, pricing policies, and accessibility options for optimal patron support.
• Managed crowd control during high-traffic events, ensuring efficient flow of guests throughout the venue.
• Collaborated with fellow ushers to maintain a clean and organized theater environment at all times.