Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anthony Nguyen

Anthony Nguyen

Philadelphia,PA

Summary

Results-oriented professional with expertise in customer service, team collaboration, and quality control. Proven multitasker with experience in diverse roles from restaurant management to technical analysis. Currently finishing a degree in Cybersecurity showcasing commitment to continuous learning.

Overview

6
6
years of professional experience

Work History

Waiter/Assistant Manager

Cafe Soho
05.2018 - 06.2020
  • Maintained multitasking as a cashier, waiter, and busser while keeping the restaurant standard.

Warehouse worker

Amazon Warehouse
09.2020 - 06.2021
  • In the learning Ambassador program, doing problem-solving and quality tasks /audits.

Tech Analyst (under 3-month contract)

EvolveIP
04.2022 - 07.2022
  • Created, and solved tickets on the phone with clients about the Company’s products

Teacher’s Assistant

Drexel University
09.2023 - 12.2023
  • Assisted in CT-250 IT Security Awareness
  • Reviewed student work and conducted office hours for help

Teaching Assistant Volunteer

Japan
03.2024 - 05.2024
  • Utilized computers and audio-visual aids such as flashcards, print materials, and multimedia to supplement presentations.
  • Tutored children individually or in small groups to learn English and use computers.
  • Set up Apple computers for students to use, instructed how to use Google Classroom, and helped other teachers get accustomed to using Google Workspace.


Education

High-school diploma -

Northeast Magnet Highschool
Philadelphia, PA

Associate of Science (Computer Information Systems - Information Tech) - undefined

Community College of Philadelphia
Philadelphia, PA
12.2019

Currently a Senior towards a Bachelor of Science -

Drexel University
Philadelphia, PA

Skills

  • Customer Service
  • Team collaboration
  • Quality control
  • Issue resolution
  • Programming knowledge
  • Instructional support

Languages

Vietnamese
Limited Working
English
Native or Bilingual

Timeline

Teaching Assistant Volunteer

Japan
03.2024 - 05.2024

Teacher’s Assistant

Drexel University
09.2023 - 12.2023

Tech Analyst (under 3-month contract)

EvolveIP
04.2022 - 07.2022

Warehouse worker

Amazon Warehouse
09.2020 - 06.2021

Waiter/Assistant Manager

Cafe Soho
05.2018 - 06.2020

High-school diploma -

Northeast Magnet Highschool

Associate of Science (Computer Information Systems - Information Tech) - undefined

Community College of Philadelphia

Currently a Senior towards a Bachelor of Science -

Drexel University

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Anthony Nguyen