Anthony Nieves
Summary
Motivated and customer-focused individual beginning a Business Administration program at Miami Dade College in August 2026. Strong communication, organizational, and problem-solving skills with a passion for delivering outstanding customer service. Experienced in handling cash and electronic payments in a fast-paced environment while maintaining accuracy and professionalism. Eager to begin a long-term career in banking with Citi by providing exceptional service and building strong customer relationships.
Overview
1
1
year of professional experience
Work History
Server
Sports Grill
Miami
08.2025 - Current
- Provided outstanding customer service in a fast-paced, high-volume restaurant.
- Delivered friendly and attentive service to enhance guest experience and foster repeat business at Sports Grill.
- Assisted customers with inquiries, menu recommendations, and resolved concerns to ensure satisfaction.
- Provided excellent customer service to ensure satisfaction.
- Maintained accuracy and attention to detail while juggling multiple responsibilities to support smooth operations.
- Worked collaboratively with team members to deliver an excellent customer experience.
- Processed cash, credit card, and debit card transactions accurately.
- Ensured proper handling of customer payments, balanced receipts, and ensured accurate cash handling procedures.
- Demonstrated integrity, reliability, and professionalism when handling financial transactions.
Education
Business Administration Program - Business Administration and Management
Miami Dade College
Miami, FL01-2028
High School Diploma -
Coral Park Senior High School
Miami, FL05-2026
Skills
- Customer service and support
- Cash handling and transactions
- Attention to detail
- Communication skills
- Problem solving
- Team collaboration
- Time management
- Microsoft Office proficiency
- Data entry and organization
- Professionalism and integrity
- Bilingual: English and Spanish
Languages
- English, Native/ Bilingual
- Spanish, Native/ Bilingual
Affiliations
- Florida Business Leaders of America (FBLA)
Active member of Florida Business Leaders of America (FBLA) throughout all four years of high school.
Served as Vice President for two years, demonstrating leadership, teamwork, and organizational skills while helping coordinate meetings, events, and chapter activities. - Independent Reselling Experience
Have bought and sold products since I was 12 years old, gaining experience in sales, customer service, and handling cash.
Started by selling snacks at school, then expanded into sneakers and later electronics and other products.
Managed purchases, pricing, sales, and payments while keeping track of profits and expenses.
Built relationships with customers through honest communication and reliable service.
Learned how to negotiate, manage money, and make informed buying and selling decisions. - Personal Investing & Financial Knowledge
Have a strong interest in personal finance and investing, and learn about financial markets and investment strategies.
Have studied the basics of the foreign exchange (forex) market to better understand how global currencies and financial markets work.
Have been actively managing a personal investment portfolio through Robinhood for the past several months, gaining experience with long-term investing, market research, and tracking portfolio performance.
Additional Information
- Authorized to work in the United States, Available to work flexible schedules, including weekends and holidays, Quick learner with a strong work ethic and a positive attitude. Interested in building a long-term career in the banking industry with Citi.
References
- Stefanie Ruiz
- Hector W sola
Timeline
Server
Sports Grill
08.2025 - Current
Business Administration Program - Business Administration and Management
Miami Dade College
High School Diploma -
Coral Park Senior High School