Angel Martinez Aispuro
Imperial Beach, CA,United State
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
I also attended the southwestern police academy here at southwestern collage and learn so many skills during my time.
Overview
6
6
years of professional experience
Work History
Account Manager
Unified Protective Services
12.2023 - Current
- Improved overall security by conducting regular site assessments and implementing necessary protocols.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Enhanced team efficiency through comprehensive training programs and performance evaluations.
- Managed a team of security officers, ensuring adherence to company policies and procedures.
- Optimized deployment of personnel by analyzing staffing needs and adjusting schedules accordingly.
- Developed emergency response plans for various situations, preparing the team for quick action when needed.
- Organized safety drills for both staff and clients, promoting awareness of proper emergency response procedures.
- Elevated client satisfaction levels by consistently meeting or exceeding service expectations through diligent oversight of assigned sites.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Identified at-risk accounts through diligent monitoring and analysis, implementing retention strategies to prevent churn.
- Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.
Waterborne Security Officer
Six Maritime
07.2023 - 01.2024
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Protect navy vessels from any vessel trying to come in near the navy vessels
- Patrol around the restricted area by Security boats to make sure there isn’t any suspicious activity or any object near the navy vessels.
- Well trained to deter any vessel coming in near our restricted area.
- Equipped with all necessary equipment to protect the navy vessels
- I was responsible for the crew in the boat and also the maintenance of the boat of no leaks or any issues
Lead Security Supervisor
Allied Universal
11.2022 - 12.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Reported irregularities such as fire and safety hazards to maintenance.
- Monitored employee activities, confirming compliance with security regulations.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Developed improved training methods with focus on public safety and officer awareness.
Cook
westmont senior living
01.2021 - 01.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Supervised line cooks to monitor food safety and order accuracy.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Developed process that reduced waste and improved supply turnover.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Transitioned between breakfast and lunch service.
- Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
Cook
Barona Casino & Resort
05.2018 - 01.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Assisted chef with planning easy but elegant appetizers to spark customer interest.
Education
High School Diploma -
Mar Vista
06.2018
Skills
- Ground Patrol
- Detailed Activity Logs
- Employee and Visitor Screening
- Intrusion Detection
- Team Player
- Attentive and Observant
- Adaptable and Flexible
- Incident Investigation
- Staff Training and Development
- De-Escalation Techniques
- Self-Defense Techniques
- Detail Oriented
- Firearm Safety
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Police Academy
I went to the southwestern Police academy from 2022-2023. I was well trained with gun safety’s. Also defensive tactics. I learn a lot of skills during my time in the police academy for example the techniques I use today for de-escalation I learned them on the academy. I still use them till this day.
Unfortunately, I didn’t graduate the academy class because I failed the report writing portion of the academy but currently I am improving by constantly writing reports at work and use the same format the academy taught me.
Timeline
Account Manager
Unified Protective Services
12.2023 - Current
Waterborne Security Officer
Six Maritime
07.2023 - 01.2024
Lead Security Supervisor
Allied Universal
11.2022 - 12.2023
Cook
westmont senior living
01.2021 - 01.2022
Cook
Barona Casino & Resort
05.2018 - 01.2021
High School Diploma -
Mar Vista
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