Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anthony Ospina Munera

Malden,MA

Summary

Dependable Server and Bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server and Bartender

Deck 12 at Yotel Hotel
04.2022 - Current
    • Provide detailed description of menu, regarding food and drinks
    • Assist staff running food, sitting guest
    • Attention to detail regarding food allergies and order specifications
    • Develop faster agility like concentration, work with partners.
    • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
    • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

No. 9 Park Restaurant
01.2023 - 04.2023
  • Greet guest and offer water
  • Run food and tell each guest details about their order, (food descriptions)
  • Reset table for next course
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Take wine order, and properly manage the wine service
  • Answer question from your guest regarding food and beverage
  • Be aware of allergies and alert kitchen and service staff.

Food Runner, Busser & Barback

Mooo Restaurant
10.2018 - 05.2022
  • Provide excellent customer service- checking in on customers frequently, answering questions, etc
  • Deliver food orders
  • Assist kitchen staff with prepping orders
  • Clean tables, set up the tables back for upcoming reservations
  • Stock the bar, wines, beer, liquors.

Cook, Salad & Pizza

Figs In Beacon Hill
02.2018 - 10.2018
  • Cook and prepare food orders in a timely manner
  • Assist kitchen staff with food prep responsibilities
  • Attention to detail regarding food allergies and order specifications
  • Develop faster agility like concentration, work with partners.

Education

High School Diploma -

East Boston High School
East Boston, MA
06.2020

Skills

  • Organized, team player, fast-learner, & strong work ethic
  • Safe Food Handling
  • Menu Memorization
  • Guest Engagement
  • Order Management
  • Sales Expertise
  • Hospitality Service Expertise
  • Order Accuracy
  • Wine Service

Certification

TIPS certified

ServSafe certified

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server

No. 9 Park Restaurant
01.2023 - 04.2023

Server and Bartender

Deck 12 at Yotel Hotel
04.2022 - Current

Food Runner, Busser & Barback

Mooo Restaurant
10.2018 - 05.2022

Cook, Salad & Pizza

Figs In Beacon Hill
02.2018 - 10.2018

High School Diploma -

East Boston High School

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Anthony Ospina Munera