Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

Anthony Pianetto

Des Plaines,IL
Anthony Pianetto

Summary

Dynamic Front of House Manager with a strong work ethic and exceptional customer service skills honed at Pats Pizza. Proven ability to enhance guest engagement and resolve complaints, fostering a positive dining atmosphere. Experienced in cash handling and team collaboration, driving operational excellence and boosting team morale through effective communication.

Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in a marketing and sales role.

Overview

3
years of professional experience
1
Certification

Work History

Club Casa Cafe

Server
05.2025 - Current

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Pats Pizza

Front of House Manager
03.2022 - 05.2025

Job overview

  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Boosted team morale through regular performance feedback sessions and recognition of exceptional work.

Education

Saint Mary's University of Minnesota
Winona, MN

No Degree from B.A. Marketing Minor in PR And Digital Media
05-2027

University Overview

  • Transfer Deans Scholarship
  • Catholic HS Scholorship
  • Relevant Coursework: Principles of Management, Business Computer Applications, Social and New Digital Media, Principles of Marketing
  • Saint Mary's Hockey Club

Skills

  • Strong work ethic

  • Exceptional customer service

  • Cash handling

  • Guest engagement

  • Professional appearance

  • Customer service

  • Team collaboration

  • Canva experience

  • Instagram experience

Certification

  • Basset Food and Alcohol Safety License - [Timeframe]

Interests

  • Web Development and Design
  • Cooking
  • Graphic Design
  • Team Sports

Timeline

Server
Club Casa Cafe
05.2025 - Current
Front of House Manager
Pats Pizza
03.2022 - 05.2025
Saint Mary's University of Minnesota
No Degree from B.A. Marketing Minor in PR And Digital Media

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