ANTHONY PINTO
ROSHARON
Summary
As Director of Operations and Client Relations, with two years of experience helping businesses keep their clients happy and engaged. I focus on strengthening relationships, analyzing data to spot trends, and improving how teams communicate, so we're always one step ahead. I'm bilingual in Spanish, love solving problems, and thrive in collaborative environments where people work together to get things done and grow.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Director of OPPERATIONS AND CLIENT RELATIONS
Su Casa LLC
Houston
09.2024 - Current
- Listened closely to client feedback and used it to fine-tune our services, which led to a noticeable boost in client retention.
- Worked closely with different teams across the company to improve how we operated, creating a stronger sense of teamwork and shared wins.
- Built a client relationship management system from the ground up that made communication smoother and helped keep clients more engaged.
- Built strong, trust-based relationships with key stakeholders to keep everyone aligned and make sure transactions ran smoothly from start to finish.
- Dug into market data to spot high-potential investment opportunities, helping the team make smarter, more strategic decisions.
- Negotiated property deals that not only boosted revenue but also built stronger, long-term relationships with clients.
MARKETING REPRESENTATIVE
Proper Roofing
Houston
01.2024 - 09.2024
- Visually assessed roofs from the exterior to identify potential issues and engage homeowners for free professional inspections.
- Engaged homeowners with clear, solution-oriented recommendations to encourage scheduling of roof inspections and build trust through strong communication.
Audio Engineer Intern
Studio 713
Houston
09.2020 - 09.2021
- Assisted engineers in mixing and editing audio tracks.
- Operated audio recording equipment for various studio sessions.
- Maintained cleanliness and organization of studio spaces and equipment.
Education
Technical Degree - Audio Engineering And Music Production
Recording Connection
Houston, TX 09.2020 - 05.2021
HIGH SCHOOL DIPLOMA -
Pflugerville High School
Pflugerville, TX 08.2014 - 05/2017
Skills
- Client Retention
- Data Analysis
- Relationship Building
- Communication
- Problem Solving
- Creative
- Mixing techniques
- Record production
- Project coordination
- Audio editing
Timeline
Director of OPPERATIONS AND CLIENT RELATIONS
Su Casa LLC
09.2024 - Current
MARKETING REPRESENTATIVE
Proper Roofing
01.2024 - 09.2024
Audio Engineer Intern
Studio 713
09.2020 - 09.2021
Technical Degree - Audio Engineering And Music Production
Recording Connection
09.2020 - 05.2021
HIGH SCHOOL DIPLOMA -
Pflugerville High School
08.2014 - 05/2017