Anthony Ponce
Earlimart,CA
Summary
Highly adaptable Automotive Technicians known for guaranteeing short turnaround times for auto repairs, prioritizing quality and customer satisfaction. Possesses a detailed understanding of safety mandates and regulations, ensuring a safe work environment. Demonstrates exceptional customer service, multitasking, and time management abilities. Committed to providing every customer with a positive and memorable experience. Proven track record of meeting company needs through consistent and organized practices. Skilled in working under pressure and adapting to new challenges, promoting the organizational brand. Eager to learn and grow in the automotive technician industry. Skilled automotive service technician in diagnosing, repairing, and maintaining diverse types of vehicles. Experience includes hands-on expertise with the latest diagnostic tools and technology, ensuring efficient troubleshooting and repair work. Strengths encompass strong problem-solving skills, adeptness at mechanical repairs, and familiarity with electronic systems in modern vehicles. Contributed to improved customer satisfaction through timely and accurate service delivery in previous roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sale Customer Associate
Autozone
Earlimart, CA
08.2022 - Current
- Assisted customers in finding the right part to fit their car.
- Demonstrated use of products when necessary to ensure customer understanding of proper usage.
- Recommended additional products to meet customer needs.
- Performed daily opening and closing duties including setting up register supplies, cleaning store equipment.
- Provided efficient distribution of components to businesses and customers.
- Provided customer service and support in the parts department, including answering questions and resolving issues.
- Greeted customers upon arrival to assess their needs and provide assistance.
- Processed incoming orders for parts from customers accurately and efficiently.
- Maintained records of sales transactions, including tracking information such as part numbers, pricing data, discounts, payment methods.
- Performed regular cycle counts to ensure accurate inventory levels in the system.
Dish washer
Wonderful college prep academy
Delano, CA
02.2022 - 05.2022
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Organized trays with cutlery prior to serving meals to customers.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Sanitized surfaces after each use following standard sanitation practices.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Unloaded deliveries from vendors ensuring that all items were accounted for.
- Replenished soap dispensers with detergent when necessary.
- Maintained accurate records of all inventory used during shifts.
Box maker
Halo's
Delano, CA
12.2021 - 02.2022
- z
- Operated cutting machines to cut cardboard sheets into required shapes and sizes.
- Prepared templates used in creating custom-made boxes according to customers' specifications.
- Stacked completed boxes onto pallets for shipping purposes.
- Ensured compliance with safety regulations while operating machinery.
- Repaired damaged boxes as per customers' instructions.
- Loaded raw materials into production machines for further processing.
- Disassembled defective products and recycled usable parts whenever possible.
- Assisted with loading trucks with finished goods prior to shipment.
- Monitored machine performance during operation and took corrective action when necessary.
- Created labels and applied them on the finished boxes before delivery.
- Organized workstation to ensure efficient workflow throughout the day.
- Conducted periodic maintenance checks on all equipment used in the production process.
- Maintained records of daily production activities such as number of units produced, defects found.
Full-time packer
Malouf
Delano, CA
11.2021 - 12.2021
- Unloaded and loaded trucks with merchandise for distribution.
- Organized inventory in the warehouse according to established procedures.
- Inspected packages for accuracy and completeness before shipping.
- Packed products in accordance with specified instructions.
- Wrapped items securely using appropriate packing materials.
- Labeled boxes, crates, and other containers accurately.
- Maintained records of shipments, returns, and damages.
- Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
Sale associate
Dollar general
Earlimart, CA
11.2020 - 11.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Grape Picker
Sunview
Delano, CA
08.2020 - 11.2020
- Assisted in harvesting grapes from vines and loaded them into containers for transport.
- Performed regular vineyard maintenance activities, such as pruning and trimming branches to encourage healthy growth of grapes.
- Inspected grapevines for signs of disease or infestation, and administered appropriate treatments as needed.
- Ensured that the grapes were picked at their peak ripeness.
- Monitored weather conditions to determine when best to pick grapes.
- Recorded daily harvest numbers and other related data in a logbook.
- Conducted periodic quality checks on harvested grapes before packing them up for shipment.
- Covered grapevines with protective sheets during frosty nights to prevent damage due to cold temperatures.
- Adhered strictly to safety regulations while performing all duties associated with grape picking.
Cashier & cook
Rufys
Delano, CA
06.2020 - 07.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
Education
Automotive technician degree -
UEI College
10.2024
High School Diploma -
Delano High School
Delano, CA06.2020
Skills
- Changing Oil
- Vehicle Inspection
- Tire mounting and balancing
- Customer Service
- Preventive Maintenance
- Parts Replacement
- Replacing Filters
- Alignments
- Quick on feet
- Diagnostic abilities
- Heating and Air Conditioning
- Gasket replacements
- Suspension Systems
- Drivetrain and Axle Installation
- Troubleshooting and diagnostics
- Replacing parts
- Hand and power tools
- Valid Driver's License
- Coolant System Control
Languages
Spanish
Native/ Bilingual
Certification
- Honor Roll
- The principle award
- Drivers Licenses
References
References available upon request.
Timeline
Sale Customer Associate
Autozone
08.2022 - Current
Dish washer
Wonderful college prep academy
02.2022 - 05.2022
Box maker
Halo's
12.2021 - 02.2022
Full-time packer
Malouf
11.2021 - 12.2021
Sale associate
Dollar general
11.2020 - 11.2021
Grape Picker
Sunview
08.2020 - 11.2020
Cashier & cook
Rufys
06.2020 - 07.2020
Automotive technician degree -
UEI College
High School Diploma -
Delano High School