Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Porter

1017 Stevens Creek Rd,GA

Summary

Dynamic Sales Associate with a proven track record at AL Chandler Tires, excelling in customer service and problem-solving. Adept at recommending tailored tire solutions and managing transactions efficiently. Recognized for exceptional teamwork and a goal-oriented approach, ensuring customer satisfaction and loyalty in a fast-paced environment.

Overview

9
9
years of professional experience

Work History

Sales Associate

AL Chandler Tires
Atlanta Ga
05.2023 - Current
  • Greeted customers and assessed tire, wheel, and service needs.
  • Recommended suitable tire options based on vehicle specifications and driving requirements.
  • Processed sales transactions using point-of-sale system and handled payments accurately.
  • Scheduled tire installations, rotations, and alignment appointments with service team.
  • Explained product features, pricing, and warranty details to support informed purchases.

Customer Service Representative

Chime
Morrow, GA
05.2017 - 01.2023
  • Resolved member inquiries through chat, email, and phone using clear, compliant banking support.
  • Investigated account issues, payment concerns, and transaction discrepancies to deliver accurate resolutions.
  • Documented case details in CRM systems to maintain complete, organized customer records.
  • Guided members through app navigation, account access, and digital banking features.
  • Escalated fraud, dispute, and security concerns to appropriate internal teams for review.
  • Adhered to service policies and regulatory requirements while handling sensitive financial information.

Education

GED -

Job Corps
Albany Ga

Skills

Customer service

Teamwork and collaboration

Time management

Problem-solving skills

Listening skills

Multi-tasking strength

Problem-solving

Excellent people skills

Goal oriented

Exceptional customer service

Timeline

Sales Associate

AL Chandler Tires
05.2023 - Current

Customer Service Representative

Chime
05.2017 - 01.2023

GED -

Job Corps