Anthony Ramirez
Portland,OR
Summary
Experienced professional with strong skills in order management, cash handling, and product promotion. Proven ability to create a welcoming atmosphere for guests, enhancing overall dining experiences. Committed to delivering exceptional customer service with a positive and friendly demeanor.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
The Old Spaghetti Factory International Inc.
Portland, OR
08.2024 - Current
- Presented menus and answered questions regarding items.
- Maintained a polite and professional demeanor to the guest to encourage inquiries and order placements.
- Accurately recorded orders on cash register and point-of-sale system.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Served food and beverages to guests, and confirmed accurate orders.
- Overall, I kept a very happy and positive personality while finishing my job with accuracy and efficiency.
Shift Leader
Chick-fil-A
Riverside, CA
10.2022 - 05.2024
- Assisted general manager with operations game plan and company initiatives implementation.
- organized breaks and planned ahead for my shift layout daily.
- Maintained an organized work environment by delegating tasks to staff as needed.
- supported my team with a positive attitude and provided support when needed.
- Collaborated with management to set performance goals and evaluate progress.
- Assessed company operations for compliance with safety standards.
Education
Some College (No Degree) - Architecture
Portland State University
Portland, ORSkills
- Customer service
- Time management
- Food safety practices
- Safe alcohol service
- Guest engagement
- Warm and friendly
- AutoCAD
- Construction documentation
- Building codes
- Project management
Certification
- Management Food Handlers card (ANAB)
- OSHA Certification
Accomplishments
- California civic seal of engagement
References
References available upon request.
Timeline
Server
The Old Spaghetti Factory International Inc.
08.2024 - Current
Shift Leader
Chick-fil-A
10.2022 - 05.2024
Some College (No Degree) - Architecture
Portland State University
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