Dedicated professional with strong customer service and problem-solving skills. Experienced in supervising teams and ensuring operational efficiency in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
CVS HEALTH CORPORATION
Mission
06.2022 - Current
Supervised operations on day-to-day basis for efficient pharmacy workload.
Ensured our patients left satisfied with any of our resolutions to problems in-person and on the phone.
Provided on-the-job training to new staff members.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Helped and communicated on my team members on improving their skills.
Assistant Manager
Little Ceasers
Mission
04.2020 - 05.2022
Resolved customer complaints to maintain satisfaction and loyalty.
Trained new employees on customer service standards and food safety protocols.
Oversaw inventory management and ensured stock levels met demands.
Monitored cash handling processes to ensure accuracy and compliance.