Anthony Rizzo
Riviera Beach
Summary
Results-driven retail and operations leader with 10+ years of experience in high-volume retail, food service, and customer-focused environments. Proven track record of leading teams, reducing cash discrepancies, improving operational efficiency, and maintaining exceptional customer satisfaction. Known for strong leadership, accountability, and the ability to thrive in fast-paced settings while delivering consistent results.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Shopper
Instacart
West Palm Beach
12.2018 - Current
- Maintain a 95%+ customer satisfaction rating through accurate, timely order fulfillment.
- Efficiently shop, substitute, and communicate with customers to ensure order accuracy.
- Manage multiple orders simultaneously while meeting strict time requirements.
- Demonstrate strong attention to detail and consistency in fast-paced environments.
Package Handler
FedEx
West Palm Beach
10.2025 - 01.2026
- Sorted and organized packages for efficient processing and delivery.
- Operated material handling equipment to move packages safely.
- Loaded and unloaded delivery trucks according to safety standards.
Shift Supervisor
Aldi
Smyrna
09.2016 - 08.2022
- Led daily store operations including opening/closing procedures and shift execution.
- Trained, coached, and delegated tasks to new and existing employees.
- Managed cash handling procedures, balanced tills, and minimized discrepancies.
- Supported inventory management and ensured accuracy in daily financial reconciliations.
- Maintained operational standards in a fast-paced, high-volume retail setting.
Assistant Manager
Speedway
Cartersville
11.2020 - 07.2022
- Supervised and supported a team of 10+ employees in a high-traffic retail environment.
- Improved store efficiency and reduced cash discrepancies by approximately 15% through stronger controls and oversight.
- Oversaw daily operations including cash management, deposits, inventory, and shift coverage.
- Maintained a clean, safe, and organized store, improving customer experience and compliance.
- Assisted with scheduling, training, and performance management of staff.
Assistant Manager
KFC
North Palm Beach
05.2014 - 08.2016
- Managed shift operations, ensuring smooth workflow and high service standards.
- Trained and mentored team members at their workstations to improve efficiency and morale.
- Oversaw cash reporting, inventory control, and staff scheduling.
- Ensured compliance with health, safety, and security standards at all times.
- Played a key role in maintaining customer satisfaction during peak business hours.
Education
High School Diploma -
Palm Beach Gardens High School
Palm Beach Gardens, FL 08.2011 - 05.2015
Some College (No Degree) - General Studies
Kennesaw State University
Kennesaw, GASkills
Team Leadership and Staff Development
Store Operations and Daily Management
Customer Service Excellence
Cash Handling and Financial Accuracy
Inventory Control and Loss Prevention
Scheduling and Labor Optimization
Conflict Resolution and Problem Solving
Training, Coaching and mentorship
Timeline
Package Handler
FedEx
10.2025 - 01.2026
Assistant Manager
Speedway
11.2020 - 07.2022
Shopper
Instacart
12.2018 - Current
Shift Supervisor
Aldi
09.2016 - 08.2022
Assistant Manager
KFC
05.2014 - 08.2016
High School Diploma -
Palm Beach Gardens High School
08.2011 - 05.2015
Some College (No Degree) - General Studies
Kennesaw State University