Anthony Rodono
Torrance
Summary
At Ralphs Grocery, I excelled as a Front End Supervisor, enhancing customer satisfaction by maintaining an organized workspace and efficiently managing returns. My leadership boosted team productivity significantly, leveraging strong problem-solving and time management skills. I specialized in cash register operations and workflow optimization, ensuring a seamless shopping experience.
Results-driven supervisor with strong focus on team collaboration and achieving outcomes. Skilled in customer service, inventory management, and staff training. Adaptable, reliable, and ready to meet changing needs. Prepared to deliver impactful performance in fast-paced retail environment.
Overview
7
7
years of professional experience
Work History
Front End Supervisor
Ralphs Grocery
03.2013 - 02.2020
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in 12 checkout stations to verify adequate cash supply.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
Education
High School Diploma -
Loyola High School
Los Angeles, CA06-2011
Skills
- Customer service
- Problem-solving skills
- Cash register operation
- Workflow management
- Time management
- Complaint resolution
Timeline
Front End Supervisor
Ralphs Grocery
03.2013 - 02.2020
High School Diploma -
Loyola High School
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