ANTHONY RODRIGUEZ
Whittier,CA
Summary
Motivated employee with excellent time management skills and focused on working safely. I am reliable and punctual. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through 2 years and 9 months of aviation experience at Delta Air Lines. I have worked ramp, transfers and bag room here at Delta Air Lines and have an extensive background in customer service and time management.
Overview
15
15
years of professional experience
Work History
Ramp Agent
Delta Air Lines
Los Angeles, CA
09.2023 - Current
- Operated ground support equipment to ensure timely aircraft turnaround.
- Assisted in loading and unloading luggage, prioritizing safety protocols.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Merchandiser
PepsiCo
10.2022 - 03.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Verified products appeared at correct locations in proper quantities.
Emerging Store Manager
Walgreens
Pico Rivera, CA
04.2011 - 10.2022
- Demonstrated and supported continuous improvement and growth mindset
- Planned store layouts or designed displays.
- Prepared staff work schedules and assigned specific duties.
- Organized and guided activities such as sales promotions requiring coordination with other department managers
- Reviewed financial statements, sales or activity reports, and other performance data to measure productivity
- Addressed employee issues, performed corrective actions and terminated employment when necessary
- Solved problems and resolved conflicts for team members and customers
- Evaluated customer feedback and complaints to locate weaknesses and improve service
- Interviewed and hired prospective employees according to team needs
- Implemented loss prevention strategies, alleviating shrink.
- Stocked and organized products in storage spaces and retail shelves.
- Coordinated employee schedules according to availability and made staffing adjustments to cover shifts
- Tracked store inventory and ordered new products to prevent shortages.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Long Beach City College
Long Beach, CACalifornia High School
Whittier, CA2004
Skills
- Ramp service
- Loading and unloading
- Safety procedures compliance
- Vehicle operation
- Dependable and responsible
- Critical thinking
- Attention to detail
Timeline
Ramp Agent
Delta Air Lines
09.2023 - Current
Merchandiser
PepsiCo
10.2022 - 03.2023
Emerging Store Manager
Walgreens
04.2011 - 10.2022
Long Beach City College
California High School