Anthony Russey
Royse City,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Zips Car Wash
07.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted in training new staff members on company policies, procedures, and best practices for exceptional service delivery.
Food Server
Dodiesrockwall
05.2021 - 01.2022
- Checked guests' identification before serving alcoholic beverages.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Door to Door Distribution
Paper City Magazine
08.2018 - 11.2019
- Generated interest in products by delivering engaging presentations tailored to each prospective customer''s needs.
- Achieved high levels of customer trust by maintaining professionalism at all times during interactions with prospects at their homes or businesses.
- Stayed current on product specs and prices and accurately updated display product literature.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Utilized persuasive sales techniques to convert leads into sales.
Education
High School Diploma -
Rockwall Quest Academy
Rockwall, TX05.2022
Skills
- Relationship Building
- Customer Service
- Data Management
- Scheduling Coordination
- Operations Management
- Upselling and Cross Selling
- POS systems operations
- Operations Oversight
- Proficient in [Software]
Timeline
Assistant Store Manager
Zips Car Wash
07.2022 - Current
Food Server
Dodiesrockwall
05.2021 - 01.2022
Door to Door Distribution
Paper City Magazine
08.2018 - 11.2019
High School Diploma -
Rockwall Quest Academy