Anthony Santis
Bangor
Summary
Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.
Overview
7
7
years of professional experience
Work History
Key Holder
Dollar General
12.2024 - 04.2025
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Streamlined opening and closing procedures as integral member of store staff.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Stock Person
Renys
03.2024 - 08.2024
- Maintained cleanliness of stock rooms and warehouse spaces, ensuring adherence to company standards and creating an organized work environment.
- Participated in physical inventory counts periodically, verifying the accuracy of electronic records and merchandise quantities on hand.
- Improved inventory accuracy by conducting regular stock audits and updating records.
- Checked and pulled defective or expired products from shelves.
Key Holder
Cigaret Shopper
11.2022 - 03.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
Factory Line Worker
TrueNorth
04.2022 - 11.2022
- Worked in a production line with raw food product ensuring safe food handling procedures.
- Required to work under state and federal food and safety regulations.
- Tasked with meeting a daily quota for weight of product, up to 55,000 lbs of raw salmon for distribution and packing.
- Demonstrated adaptability by quickly learning new equipment and techniques as required for different production stages.
- Consistently met or exceeded individual performance targets, contributing to overall team success in achieving factory goals.
Assistant Gunner
US Army
02.2020 - 02.2022
- Assistant gunner in an artillery team of five to seven
- Required to spend 12 to 18 hours on my feet
- Tasked with the operation and maintenance of a multi-million dollar artillery piece
- Required to lift up to 200 pounds and work under intense pressure for up to 48 hours at a time
- Safely and efficiently certified as an artillery section with my peers on numerous occasions without violation of safety or time.
Produce Associate
Hannaford
11.2019 - 02.2020
- Company Overview: Hannaford Corporation
- Produce associate with the Hannaford Corporation
- Responsible for stocking and tracking the flow of produce throughout the store
- Tasked with running a cash register and money handling as well as customer service
- Hannaford Corporation
Customer Service Representative
Teleperformance
12.2017 - 09.2018
- Provided customer service assistance through the Philips Lifeline company
- Tasked with answering hundreds of phone calls in accordance with Philips rules and regulations
- Completed my daily tasks with accuracy and efficiency
- Required to use a variety of company systems including word and excel
- Provided assistance with installation, customer service, and billing
- Handled up to 500 dollars per account
Education
Automotive Technologies -
Cochise Community College
Sierra Vista, AZ09.2019
High school diploma -
Columbia Burbank High School
Burbank, WA07.2017
Skills
- Customer service
- Cash handling
- Training and mentoring
- Team building
- Drawer counting
- Multitasking and prioritizing
- Employee training
- Inventory and stocking
Timeline
Key Holder
Dollar General
12.2024 - 04.2025
Stock Person
Renys
03.2024 - 08.2024
Key Holder
Cigaret Shopper
11.2022 - 03.2023
Factory Line Worker
TrueNorth
04.2022 - 11.2022
Assistant Gunner
US Army
02.2020 - 02.2022
Produce Associate
Hannaford
11.2019 - 02.2020
Customer Service Representative
Teleperformance
12.2017 - 09.2018
High school diploma -
Columbia Burbank High School
Automotive Technologies -
Cochise Community College
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