Anthony Scarola
Orlando,FL
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hospitality Task Force
League of Extraordinary Chefs
Orlando, FL
09.2021 - Current
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
Interm General Manager/Consultant
Canal Park Brewing
06.2023 - 11.2023
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Trained new employees on proper protocols and customer service standards.
Director of Staffing
Hollerbach's Willow Tree Cafe
05.2017 - 06.2023
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
- Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
- Collaborated with HR leadership regarding candidate salary determinations.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Bar and Restaurant Manager
BrickHouse
01.2014 - 05.2017
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Reconciled cash and credit card transactions to maintain accurate records.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Skills
- Branding
- P&L Management
- Business Administration
- Quality Management
- Workflow Planning
- Vendor Sourcing
- Schedule Management
- Business Development
- Staff Supervision
- Team Training and Development
- Effective Leader
- Troubleshooting Expertise
- ADP Workforce Now
- Employee Scheduling
- Staff Development
- Menu Planning
- Customer Service
- Sound Judgment
- Judgment and Decision-Making
Certification
ServeSafe Food Protection Manager Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Interm General Manager/Consultant
Canal Park Brewing
06.2023 - 11.2023
Hospitality Task Force
League of Extraordinary Chefs
09.2021 - Current
Director of Staffing
Hollerbach's Willow Tree Cafe
05.2017 - 06.2023
Bar and Restaurant Manager
BrickHouse
01.2014 - 05.2017
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