Anthony Sinclair
Seneca,SC
Summary
Dynamic professional with extensive experience in customer service and team leadership at Dollar General Market. Proven track record in cash handling accuracy and staff training, enhancing operational efficiency and customer satisfaction. Adept at task delegation and resource management, fostering a positive work environment while achieving significant improvements in team performance.
Overview
2026
2026
years of professional experience
Work History
Key Holder
Dollar General Market
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Elevator Mechanic
American Elevator Service
- Coordinated with manufacturers to stay updated on the latest technical advancements, improving overall service quality and customer satisfaction.
- Assisted architects and engineers during the design phase of new construction projects, providing expert input on proper elevator system selection and placement.
- Ensured proper disposal of hazardous materials in accordance with local regulations; maintaining a safe working environment for all.
- Responded swiftly to emergency calls for malfunctioning elevators, ensuring minimal disruption to building occupants'' daily routines.
Brick Laborer
Tim’s Construction
- Reduced material waste by effectively utilizing resources and recycling leftover materials when possible.
- Advanced skillset through completion of relevant training programs, increasing value as a Brick Laborer within the team.
- Enhanced job site safety by consistently maintaining a clean and organized work area.
- Improved project efficiency by accurately measuring, cutting, and laying bricks for various construction projects.
Brick Mason Apprentice
Tim’s Construction
- Contributed to a positive working environment through effective communication and teamwork practices.
- Demonstrated strong time management skills by prioritizing tasks efficiently during high-pressure situations.
- Maintained high standards of food quality and presentation through consistent adherence to recipes and plating guidelines.
- Assisted with ordering supplies and managing inventory levels, ensuring adequate stock was available for daily operations without excessive waste or spoilage costs incurred.
- Continuously improved culinary skills through ongoing training opportunities, staying current on industry trends and best practices.
Reserve Supervisor
USEV
03.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
Product Technician
USEV
Westminster, SC
03.2022 - Current
- Collaborated with cross-functional teams to ensure seamless product development and launch.
- Increased workplace safety by maintaining a clean and organized work environment, adhering to all safety protocols.
- Managed multiple projects simultaneously while meeting deadlines under high-pressure situations without compromising quality results.
- Conducted routine equipment maintenance checks to prevent unplanned downtime or costly repairs due to wear or damage.
- Exceeded team production goals through diligent work ethic, attention to detail, and commitment to delivering high-quality products.
- Streamlined production processes for increased efficiency and reduced downtime.
- Reduced product return rates by conducting thorough pre-release assessments, identifying potential defects or malfunctions.
- Provided training and guidance to junior technicians on best practices for product assembly, repair, and maintenance procedures.
- Assisted in the design and implementation of new products, contributing to successful product launches.
- Supported continuous improvement efforts by actively participating in process review meetings and offering constructive feedback on potential areas of improvement.
- Maintained detailed records of all performed tasks, ensuring accurate tracking of completed projects and ongoing maintenance requirements.
- Enhanced product quality by meticulously analyzing and troubleshooting issues during the testing phase.
- Developed strong working relationships with suppliers, negotiating favorable terms for pricing and delivery schedules on critical components needed for production runs.
- Efficiently coordinated workflow between departments such as engineering and marketing during new product releases and updates.
Team Lead
Us Engine Valve
Westminster, SC
03.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Shift Manager
Five Guys
Seneca, SC
02.2020 - 02.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Prep Chef
Aramark
Clemson, SC
01.2019 - 01.2020
- Contributed to a positive working environment through effective communication and teamwork practices.
- Demonstrated strong time management skills by prioritizing tasks efficiently during high-pressure situations.
- Maintained high standards of food quality and presentation through consistent adherence to recipes and plating guidelines.
- Assisted with ordering supplies and managing inventory levels, ensuring adequate stock was available for daily operations without excessive waste or spoilage costs incurred.
- Continuously improved culinary skills through ongoing training opportunities, staying current on industry trends and best practices.
Kitchen Lead
Bojangles' Famous Chicken 'n Biscuits
Clemson Sc
01.2016 - 01.2018
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
- Implemented health and safety protocols to maintain compliance with local regulations and industry best practices.
- Monitored inventory levels to prevent stock shortages during peak service hours or special events.
Education
High School Diploma -
Daniel High School
Central Sc06.2015
Skills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Store maintenance
- Workplace safety
- Customer service management
- Bank deposits
- Staff training and development
- Staff oversight
- Alarm systems
- Daily reporting
- Team training and development
- Staff training
- Inventory monitoring
- Promotional planning
- Safety enforcement
- Resource management
- Team member development
- Task delegation
- Sales proficiency
- Employee scheduling
Timeline
Reserve Supervisor
USEV
03.2022 - Current
Product Technician
USEV
03.2022 - Current
Team Lead
Us Engine Valve
03.2022 - Current
Shift Manager
Five Guys
02.2020 - 02.2021
Prep Chef
Aramark
01.2019 - 01.2020
Kitchen Lead
Bojangles' Famous Chicken 'n Biscuits
01.2016 - 01.2018
Key Holder
Dollar General Market
Elevator Mechanic
American Elevator Service
Brick Laborer
Tim’s Construction
Brick Mason Apprentice
Tim’s Construction
High School Diploma -
Daniel High School