Anthony Staiano
3 Canterbury Lane, Apt B, Wappingers Falls,New York
Summary
Dynamic professional with a strong background in customer service and operational support. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in cash handling and relationship building, ensuring repeat business and loyalty. Committed to delivering excellence in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Cashier
Jerricks Lower East Side
08.2014 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
HVAC Assistant
Folkes Home Services
08.2022 - 10.2022
- Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.
Seasonal Delivery Driver
UPS
11.2018 - 01.2019
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Cook
East Fishkill Provisions Smokehaus Deli
2013 - 2014
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
No Degree - Physical Education Teaching And Coaching
William Carey University
Hattiesburg, MS06-2026
Associate of Science - General Studies
Dutchess Community College
Poughkeepsie, NY01-2024
Skills
- Customer service
- Customer assistance
- Coaching methodology
- Instructional coaching
- Executive coaching services
Timeline
HVAC Assistant
Folkes Home Services
08.2022 - 10.2022
Seasonal Delivery Driver
UPS
11.2018 - 01.2019
Cashier
Jerricks Lower East Side
08.2014 - Current
Cook
East Fishkill Provisions Smokehaus Deli
2013 - 2014
No Degree - Physical Education Teaching And Coaching
William Carey University
Associate of Science - General Studies
Dutchess Community College
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