ANTHONY STOBB
Fort Myers
Summary
Results-driven operations leader with a strong track record in enhancing service offerings and boosting customer satisfaction. Spearheaded initiatives to streamline booking processes, achieving significant operational efficiencies. Proven ability to mentor teams, aligning skill development with organizational goals to drive business growth.
Overview
31
31
years of professional experience
Work History
OWNER
Eventide Travel LLC
Fort Myers
02.2018 - Current
- Developed strategic partnerships with vendors, resulting in enhanced service offerings and increased customer satisfaction.
- Led project initiatives to streamline booking processes, improving operational efficiency across the business.
- Mentored team members in customer service and event management best practices, fostering a culture of excellence.
DIRECTOR OF CATEGORY MANAGEMENT
Source Interlink
Fort Myers
01.2006 - 05.2016
- Directed strategic initiatives that streamlined project management processes and enhanced operational efficiencies across departments.
- Fostered cross-functional collaboration to align departmental goals with overall organizational objectives.
- Spearheaded talent development programs, mentoring staff to improve team performance and engagement.
- Created structured onboarding and training protocols to facilitate smoother employee integration and reduce ramp-up time.
- Assisted in replacing the company-wide software reporting system and developed user manuals to support transition and adoption.
- Developed and continuously evolved various reporting tools to meet the growing needs of the company.
MANAGER
Gamestop
Fort Myers
01.1996 - 01.2006
- Trained staff on best practices and customer engagement strategies, fostering a collaborative environment.
- Implemented merchandising strategies to enhance product visibility and support sales growth.
- Led initiatives to optimize operational workflows, improving store efficiency and effectiveness.
Education
High School Diploma -
North Hunterdon Regional
New Jersey06-1984
Skills
- Strategic planning
- Operations management
- Supply chain management
- Project management
- Operational efficiency
- Process optimization
- Risk assessment
- Training and onboarding
- Cross-functional collaboration
- Relationship management
- Customer service
- Verbal and written communication
- Team mentoring
- Attention to detail
- Problem solving
- Staff management
Timeline
OWNER
Eventide Travel LLC
02.2018 - Current
DIRECTOR OF CATEGORY MANAGEMENT
Source Interlink
01.2006 - 05.2016
MANAGER
Gamestop
01.1996 - 01.2006
High School Diploma -
North Hunterdon Regional