Cianna Sulaiman
Boca Raton,FL
Summary
Motivated college student pursuing mental health training and practical experience. Committed to client support, community engagement, and wellbeing initiatives. Maintains dependable work habits and clear, respectful communication.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Teller
TD Bank
North Palm Beach, Florida
04.2026 - Current
- Helped customers with account questions and product details.
- Supported promotion of bank services to improve customer experience and satisfaction.
- Balanced cash drawer and kept cash handling accurate.
- Followed banking regulations and policy requirements.
- Processed customer transactions, including deposits, withdrawals, loan payments, and other banking services.
Sales Associate
SKIMS
Boca Raton, Florida
06.2025 - 04.2026
- Cultivated a welcoming atmosphere to enhance customer engagement and brand loyalty.
- Resolved customer complaints professionally to maintain satisfaction and trust.
- Collaborated with sales team members to consistently meet group targets.
- Trained new team members in cash register operations, stock procedures, and customer service standards.
- Processed returns, exchanges, and refunds following established company policies.
Team Leader
Garage Clothing Store
Boca Raton, FL
04.2024 - 06.2025
- Trained new team members in cash register operation and stock procedures, enhancing service delivery.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Maintained clean and organized work areas to maximize operational efficiency.
- Identified customer needs efficiently to provide tailored support.
- Recommended merchandise based on customer preferences, driving sales.
- Processed transactions accurately using a point-of-sale system.
- Promoted collaboration by fostering a positive work environment among team members.
- Maintained accurate records of inventory transactions to ensure operational integrity.
Cashier Assistant
Panera
Osceola, FL
02.2022 - 05.2023
- Resolved customer disputes by authorizing discounts and special actions to enhance satisfaction.
- Answered customer inquiries and assisted with requests to promote positive experiences.
- Counted and balanced cashier drawers, ensuring accurate financial reporting.
- Trained and mentored new cashiers, developing a skilled and efficient team.
- Monitored trash can levels and maintained store cleanliness through proactive emptying.
- Fostered productive relationships with employees to improve team dynamics.
Volunteer
Give Kids The World Village
Davenport, FL
06.2022 - 12.2022
- Assisted in preparation, setup, and breakdown for community and public events.
- Executed tasks according to supervisor directions within established timeframes.
Education
Bachelor of Science - Social Work
Florida Atlantic University
Boca Raton, FL08-2027
High School Diploma -
Celebration Highschool
Celebration, FL05-2023
Skills
- Effective communication
- Safety procedures
- Team collaboration
- Multitasking
- Attention to detail
- Documentation and reporting
- Active listening
- Punctuality and dependability
- Computer proficiency
- Customer service expertise
Certification
- Child Welfare Certificate- Florida Atlantic University
Timeline
Teller
TD Bank
04.2026 - Current
Sales Associate
SKIMS
06.2025 - 04.2026
Team Leader
Garage Clothing Store
04.2024 - 06.2025
Volunteer
Give Kids The World Village
06.2022 - 12.2022
Cashier Assistant
Panera
02.2022 - 05.2023
Bachelor of Science - Social Work
Florida Atlantic University
High School Diploma -
Celebration Highschool