Anthony T. Covino
Wakefield,USA
Summary
Dynamic business leader with over 24 years of experience in high-level management, sales, and leadership roles, consistently driving significant profitability improvements through innovative procedures and strategic process enhancements. Expertise in employee development through effective leadership, comprehensive training initiatives, and motivational strategies that foster growth and engagement. Exceptional communication, organizational, and customer service skills complement a strong work ethic and polished professional demeanor, facilitating successful interactions across diverse personality types. Proven ability to thrive autonomously and as a collaborative team player, contributing to organizational success while nurturing a positive workplace culture.
Overview
25
25
years of professional experience
Work History
HVAC Comfort Advisor
Addarios Services
Wilmington, MA
02.2021 - Current
- Conducted in-home consultations to assess customer comfort needs and recommended tailored heating, cooling, and indoor air quality solutions.
- Educated homeowners on system options, energy efficiency, financing programs, and long-term cost savings.
- Built rapport and trust with clients, overcoming objections and guiding them through the decision-making process.
- Delivered detailed proposals and closed sales while maintaining a high customer satisfaction rating.
- Collaborated with installation and service teams to ensure seamless project execution and customer experience.
- Consistently exceeded monthly and annual sales targets, driving revenue growth and market share.
Retail Sales Manager
PET EXPRESS
Saugus, Ma
01.2014 - 02.2021
- Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining employees; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives.
- Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
- Coordinates efforts by establishing procurement, production, marketing, field, policies and practices; coordinating actions accordingly to company guidelines.
- Contributes to team effort by increasing store sales 47% over the past 3 years.
Territory Sales Manager
PET SUPPLY CLOSEOUTS (PSC)
Middleton, MA
01.2008 - 01.2014
- Maximize sales with existing customers, using PSC’s individual knowledge and experience in both retail and wholesale to increase sales and gross profits.
- Sources additional customer base and new business growth development within the assigned region.
- Maintain the customer relationship to maximize opportunities for both the retailer.
- Travel includes individual store visits and weekly, bi-weekly and quarterly visits with PSC Ownership.
- Assist Retail accounts with total remodels to include floor plan development, merchandising development and marketing / promotional development.
- Increase departmental sales; through Category Management product flow changes adjustments– resets – retags.
- Build working relationships with retailers to maximize operational efficiencies.
- Attend and attain new customers through multiple Pet Industry trade shows yearly.
Senior Manager
BED, BATH & BEYOND
Danvers, MA
01.2006 - 01.2008
- Hired into the Advanced Leadership Development Program a program geared towards high quality Managers.
- Provide leadership and team building to the department and associates in driving sales, service, and profitability.
- Facilitate staff development: recruitment and selection of service oriented associates, providing performance feedback and fostering a positive and productive work environment.
- Focus on sales and profitability; establish and maintain customer focus standards, set work pace and deliver on store goals.
- Provide oversight in the training, coaching and motivation of all associates to achieve company goals, evaluate performance and provide feedback.
- Oversee merchandise opportunities, set merchandising standards, evaluate merchandise performance and adjust merchandise presentation to meet sales objectives.
- Conduct ongoing education of sales associates in regards to merchandise, events, policies and procedures.
Sales Representative
PEPSI-COLA
Wilmington, MA
01.2004 - 01.2005
- Develop all assigned accounts relative to sales volume, market share, product distribution, space allocation, and customer service.
- Solicit new business to increase volume and new package distribution within the area boundaries.
- Sell and execute promotions, solicit placement of equipment and sell sufficient product inventory.
- Utilize point-of-purchase materials to stimulate sales.
- Must sell and attain maximum distribution of new products and innovations.
- Promote excellent service to assigned accounts, create and maintain goodwill with all customers.
- Merchandise product sections and creative displays to stimulate sales.
- Complete required paperwork in an accurate and timely manner.
Area Sales Manager
CUMBERLAND FARMS
Winthrop, MA
01.2001 - 01.2004
- Promoted to Area Sales Manager after 2 years of service after attaining such roles as Retail Store Manager and a Training Store Manager.
- Overseeing all operational responsibilities from ordering to profit and loss statements combining into an effective management strategy.
- Hire, train, and develop employees to their individual maximum potentials.
- Develop and implement marketing and merchandising strategies designed to maximize profits.
- Analyze financial data for cost containment purposes.
- Manage all inventory responsibilities and ordering.
Education
Bachelor of Science Degree - Sport Management, Minor in Business Management
SALEM STATE COLLEGE
Salem, MA01.2001
Skills
- Team Training & Management
- Forecasting & Market Analytics
- Key Account Management
- Strategic Partnership Building
- Complex Negotiations & Sales Cycles
- Retail Management
Technology
MS Office (Word/Excel/PowerPoint/Access)
Timeline
HVAC Comfort Advisor
Addarios Services
02.2021 - Current
Retail Sales Manager
PET EXPRESS
01.2014 - 02.2021
Territory Sales Manager
PET SUPPLY CLOSEOUTS (PSC)
01.2008 - 01.2014
Senior Manager
BED, BATH & BEYOND
01.2006 - 01.2008
Sales Representative
PEPSI-COLA
01.2004 - 01.2005
Area Sales Manager
CUMBERLAND FARMS
01.2001 - 01.2004
Bachelor of Science Degree - Sport Management, Minor in Business Management
SALEM STATE COLLEGE