Anthony Tisdale
Buffalo Wild Wings
Goose Creek,SC
9
years of professional experience
Operations and account management professional with extensive experience in quality-focused manufacturing, logistics, and high-volume operations. Proven ability to verify process compliance, identify and resolve operational discrepancies, document findings, and maintain high standards of quality and customer satisfaction. Experienced in leading teams, enforcing safety and operational procedures, and collaborating across departments to improve efficiency and ensure consistent performance. Recognized for strong attention to detail, problem-solving, and maintaining compliance in fast-paced environments.
Work History
Shift Lead
1 Month- Conducted routine operational checks to ensure compliance with company quality and food safety standards.
- Monitored team performance, documented operational issues, and implemented corrective coaching to improve consistency.
- Ensured adherence to established procedures while maintaining high customer service and cleanliness standards.
Sales Associate/Trainee
8 Months- Engage with customers in a warm and friendly manner to enhance their shopping experience.
- Demonstrate products, answer inquiries, and provide tailored recommendations across various departments.
- Execute cashier responsibilities for purchases, returns, and exchanges efficiently. Perform regular audits and inspections to maintain quality assurance.
- Maintain and update product knowledge through continuous learning and development.
- Support the management of in-store and curbside pickup orders to ensure customer satisfaction.
Retail Sales Consultant
4 Months- Utilize a consultative sales approach to effectively guide customers through product options and enhance their purchasing experience.
- Engage with the community by participating in events and actively reaching out to potential and existing customers via outbound calls.
- Process and fulfill online orders efficiently to maintain a seamless shopping experience for customers.
- Adapt to a dynamic and fast-paced environment by staying informed about evolving technologies and customer needs.
- Participate in comprehensive training and coaching programs to achieve and exceed sales targets, irrespective of prior sales experience.
Operations Management Trainee
3 Months- Oversee daily operations to ensure exceptional customer service and maintain efficiency in accordance with established standards.
- Equip team members with training resources and provide feedback and coaching on operational procedures and requirements.
- Adapt to changing priorities and multitask efficiently to support operational needs.
- Coordinate with team members to uphold high standards of service and operational excellence.
Account Manager
7 Months- Cultivated client relationships by managing logistics operations, ensuring timely delivery of services, and achieving customer satisfaction and retention goals.
- Monitored shipment performance and documented service discrepancies to ensure timely resolution.
- Investigated transportation issues, coordinated corrective actions, and maintained accurate operational records.
- Worked cross-functionally with customers and carriers to ensure service quality and process compliance..
Operations Manager
5 Months- Verified inventory accuracy through routine audits and inspections to ensure compliance with company standards.
- Identified operational discrepancies and implemented corrective measures to improve inventory accuracy and workflow efficiency.
- Maintained documentation and ensured adherence to operational procedures and quality expectations.
Account Manager
4 Months- Established and maintained client relationships through proactive communication, contributing to business growth.
- Managed and resolved daily shipment issues to ensure timely pickup and delivery, enhancing customer satisfaction.
- Negotiated pricing with shippers and carriers to optimize cost efficiency and service quality.
Area Manager of Operations
1 Year 2 Months- Led a team of 100+ associates while ensuring adherence to quality standards, safety requirements, and standardized operating procedures.
- Conducted routine process audits and monitored operational performance to identify deficiencies and improve quality outcomes.
- Investigated operational issues, documented findings, and collaborated with leadership to implement corrective actions.
- Maintained OSHA compliance and supported continuous improvement initiatives in a high-volume manufacturing environment.
Sales Associate
4 Months- Engaged with customers warmly to provide tailored product recommendations and solutions, enhancing customer satisfaction and driving sales.
- Assisted with purchases, returns, and exchanges while maintaining merchandise presentation and ensuring a clean, well-stocked department.
Marketing Intern
3 Months- Provided administrative support to senior staff by creating proposals and organizing documentation, enhancing workflow efficiency.
- Developed and tested advertisements for target audiences, tracked results to inform market research, and contributed to marketing plans that increased brand recognition through digital and traditional promotional strategies.
Marketing Intern
3 Months- Modified advertisements to align with target demographics, resulting in increased click-through rates, and developed creative assets, including digital copywriting and video content for social media distribution.
- Created test ads and tracked results to inform market research and campaign planning, and prepared and presented various advertising campaigns.
Education
Bachelor of Arts - Public Relations & Marketing
Skills
Account management
Process improvement
Logistics and supply chain negotiation
Safety compliance
Coaching and mentorship
Team leadership
Root cause analysis
Cross-functional collaboration
Operations oversight
Quality Assurance & Inspection
Customer & Stakeholder Communication
Timeline
Shift Lead
Buffalo Wild Wings
06.2026 - CurrentRead More
Sales Associate/Trainee
Best Buy
05.2025 - 01.2026Read More
Retail Sales Consultant
AT&T/Prime Communications
01.2025 - 05.2025Read More
Operations Management Trainee
Chick-Fil-A
09.2024 - 12.2024Read More
Account Manager
JEAR Logistics
01.2024 - 08.2024Read More
Operations Manager
Guitar Center
05.2023 - 10.2023Read More
Account Manager
Total Quality Logistics
12.2022 - 04.2023Read More
Area Manager of Operations
Amazon
01.2020 - 03.2021Read More
Sales Associate
Best Buy
09.2018 - 01.2019Read More
Marketing Intern
Boy Scouts Of America
05.2018 - 08.2018Read More
Marketing Intern
Palmetto Conservation Foundation
01.2018 - 04.2018Read More
University of South Carolina
Bachelor of Arts from Public Relations & Marketing
Read More