Anthony Torres
Orlando
Summary
Experienced Pharmacy Technician delivering exceptional customer service, driving compliance with regulations, and enhancing operational efficiency. Known for strong collaboration with pharmacists to ensure accurate medication dispensing and patient education.
Overview
20
20
years of professional experience
2
2
Certifications
Work History
Pharmacy Technician
Walgreens
Orlando
10.2021 - Current
- Processed prescription orders and verified medication accuracy for customer safety.
- Supported pharmacists in efficiently preparing and dispensing medications to ensure patient access to necessary treatments.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues to enhance patient satisfaction.
- Informed patients on medication usage, side effects, and storage guidelines to promote safe and effective medication use.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Reviewed expiration dates on medications to guarantee dispensing of only valid products.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions.
- Verified prescriptions and drug labels, documents and packages.
- Assisted pharmacists in compounding sterile products according to state regulations.
Home Caretaker
Consumer Direct Care Network Florida
Orlando
01.2020 - 12.2020
- Assisted clients with daily living activities and personal care needs.
- Coordinated schedules and transportation for medical appointments and errands.
- Monitored client health and reported changes to appropriate team members.
- Maintained a clean and safe living environment for all clients.
- Developed strong relationships with clients to enhance their emotional well-being.
Uber Driver
Uber
Orlando
01.2018 - 12.2019
- Delivered safe, reliable transportation for diverse passengers, ensuring satisfaction and repeat business.
- Navigated efficiently using GPS and mapping applications.
- Maintained vehicle cleanliness and performed regular maintenance checks.
- Managed time efficiently to optimize pick-up and drop-off schedules, enhancing overall service reliability.
- Addressed passenger concerns and issues promptly and professionally, fostering positive experiences and ratings.
- Adjusted routes based on real-time traffic updates to minimize delays.
Prep Line Cook
Steak N Shake
Orlando
01.2006 - 11.2006
- Prepared ingredients efficiently for menu items and daily specials.
- Followed food safety guidelines to maintain a clean and organized workspace.
- Operated kitchen equipment safely, including slicers and fryers.
- Collaborated with cooks to uphold food preparation consistency and quality.
- Assisted team members in assembling dishes to meet service deadlines.
- Restocked supplies and ingredients to ensure smooth kitchen operations.
- Maintained accurate inventory records for perishable items and supplies to support kitchen operations.
Education
Certified in Software, Hardware, Sever For 4 Years - Information Technology
Kaiser University
Orlando, FL05-2010
Skills
- Prescription processing
- Medication verification
- Pharmacy operations
- Quality assurance
- Compliance knowledge
- Pharmacy software
- Time management
- Workstation organization
- Team collaboration
- Customer relationship management
- Customer education
Certification
Certified Pharmacy Technician
Timeline
Pharmacy Technician
Walgreens
10.2021 - Current
Home Caretaker
Consumer Direct Care Network Florida
01.2020 - 12.2020
Uber Driver
Uber
01.2018 - 12.2019
Prep Line Cook
Steak N Shake
01.2006 - 11.2006
Certified in Software, Hardware, Sever For 4 Years - Information Technology
Kaiser University