Anthony vega
West Jordan,UT
Summary
Dynamic leader with proven expertise in team leadership and complex problem-solving, honed at Noemi’s Catering and Amazon. Excelled in enhancing customer satisfaction and streamlining operations, achieving significant improvements in service delivery. Skilled in cash management and verbal communication, adept at fostering strong customer and team relationships.
Overview
6
6
years of professional experience
Work History
Manager
Noemi’s Catering
Salt Lake
05.2018 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Warehouse Worker
Amazon
Salt Lake
11.2022 - 03.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 75 pounds.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Banker
Discover Bank, Member FDIC
Salt Lake City
01.2019 - 09.2021
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Opened, closed, and updated accounts for customers.
Education
No Degree - Culinary Arts
The Art Institute of Salt Lake
Salt Lake City, UT06.2010
High School Diploma -
Hunter High School
West Valley City, UT06.2006
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Customer Service
- Cash Management
- Customer Support
- Call Center Customer Service
- Picking and Packing
- Packaging and Labeling
- Cleaning and Organizing
Languages
Spanish
Professional Working
Timeline
Warehouse Worker
Amazon
11.2022 - 03.2024
Banker
Discover Bank, Member FDIC
01.2019 - 09.2021
Manager
Noemi’s Catering
05.2018 - Current
No Degree - Culinary Arts
The Art Institute of Salt Lake
High School Diploma -
Hunter High School