Anthony Weber
Havertown,PA
Summary
Results-driven professional with over 14 years of experience in parts sales and inventory management. Expert in order fulfillment and customer service, delivering measurable improvements in customer satisfaction and operational efficiency. Ready to leverage strong communication skills and industry knowledge to contribute to team success.
Overview
20
20
years of professional experience
Work History
Parts Counter Sales Person
DUNPHY FORD
Philadelphia, PA
10.2011 - Current
- Processed customer orders accurately, ensuring timely fulfillment of parts requests.
- Assisted customers in selecting appropriate automotive components based on their needs.
- Maintained inventory levels and organized stockroom for efficient access to parts.
- Utilized dealership management software to track sales and manage customer data effectively.
- Trained new staff on best practices for customer service and parts handling procedures.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
- Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
Greenhouse Worker
DILLON'S FLORAL
Blossburg, PA
06.2009 - 08.2011
- Unloaded plants and nursery items from delivery trucks.
- Planted, cultivated and harvested various types of trees, shrubs, and plants.
- Coordinated with sales team to ensure timely and accurate fulfillment of plant orders.
Pro Shop Attendant
The Links at Hemlock Creek
Bloomsburg, PA
03.2006 - 01.2009
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Assisted in inventory management, ensuring accurate tracking of products and timely restocking of items.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Education
No Degree -
Bloomsburg University of Pennsylvania
Bloomsburg, PAHigh School Diploma -
BLOOMSBURG ARE HIGH SCHOOL
Bloomsburg, PA06-2009
Skills
- Customer relationship building
- Goal-oriented mindset
- Product knowledge expertise
- Order processing efficiency
- Inventory management proficiency
- Industry awareness
- Problem-solving skills
- Customer service
- Improving customer satisfaction
- Verbal and written communication
Timeline
Parts Counter Sales Person
DUNPHY FORD
10.2011 - Current
Greenhouse Worker
DILLON'S FLORAL
06.2009 - 08.2011
Pro Shop Attendant
The Links at Hemlock Creek
03.2006 - 01.2009
No Degree -
Bloomsburg University of Pennsylvania
High School Diploma -
BLOOMSBURG ARE HIGH SCHOOL