Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anthony Wood

Salem,MA

Summary

Dynamic professional with over 5 years of customer service and administrative support experience. Exhibits exceptional phone communication, appointment scheduling, and financial transaction expertise gained from roles at Starbucks and Panera Bread. BLS and CPR certified with proven ability to maintain organized, efficient environments and a strong commitment to quality patient care.

Overview

14
14
years of professional experience
1
1
Certification

Work History

144 Canal St. Salem, MA
03.2025 - 12.2025
  • Executed exceptional customer service by taking and preparing customized drink orders.
  • Facilitated collaboration among team members to optimize workflow during peak hours.
  • Oversaw inventory management by restocking supplies and notifying management of requirements.
  • Executed operation of espresso machines and equipment to deliver high-quality beverages efficiently.
  • Ensured compliance with health and safety regulations by maintaining a clean and organized work environment.
  • Exhibited comprehensive knowledge of menu items and preparation techniques to guide customer selections.
  • Ensured compliance with company policies and procedures for food handling, sanitation, and quality control.

Security Officer

Terpene Journey
430 Paradise Rd. Swampscott, MA 01907
05.2024 - 01.2025

Verified identification of all persons entering the establishment to ensure compliance with state and federal regulations
• Ensured compliance with state and federal CCC regulations within the establishment
• Assisted with opening and closing the facility, maintaining security and operational readiness
• Supported inventory counts, ensuring accurate tracking and reporting

Security Officer

Wynn Resorts, LLC: ENCORE
1 Broadway, Everett, MA 02149
01.2021 - 06.2024

• Monitored and patrolled assigned areas, ensuring safety and protection of guests and team members
• Verified identification of all persons entering casino space to ensure compliance with state and federal gaming regulations
• Responded promptly to emergency situations, coordinating with management and law enforcement via radio communication
• Maintained secure access by managing keys and locked areas, supporting operational integrity
• Minimized opportunities for loss or damage by anticipating and reacting to disturbances according to regulations

Commercial Electrician Apprentice

Atlantic Electrical Inc.
Nahant, MA
07.2018 - 06.2019
  • Executed installation and maintenance of electrical equipment, ensuring adherence to stringent safety regulations.
  • Interpreted blueprints and schematics to execute electrical tasks with precision.
  • Oversaw loading and unloading operations to ensure seamless workflow.
  • Ensured compliance with safety standards to uphold customer satisfaction and meet regulatory requirements.

Roofer/Inspector

McCarthy Construction Company/FEMA
Rockport, MA
11.2017 - 06.2018
  • Evaluated damage and assessed costs and materials with meticulous attention to detail.
  • Executed insulation installation and conducted structural repairs on diverse roof types.

Line Cook/Cashier

Panera Bread
433 Paradise Rd, Swampscott, MA 01907
09.2011 - 11.2017
  • Delivered exceptional customer service while managing point-of-sale transactions to ensure accuracy.
  • Efficiently managed preparation of hot and cold foods, ensuring adherence to quality standards.
  • Ensured cleanliness and optimal functionality of kitchen appliances and equipment.

Education

Applied Psychology

North Shore Community College
Danvers, MA
03-2024

Swampscott High-school
Swampscott, MA
06-2011

Skills

Multi-line phone systems Appointment scheduling Customer service Cash handling Microsoft Office Time management Attention to detail Communication Organizational skills Computer literacy

Certification

BLS Certification CPR Certification

Timeline

03.2025 - 12.2025

Security Officer

Terpene Journey
05.2024 - 01.2025

Security Officer

Wynn Resorts, LLC: ENCORE
01.2021 - 06.2024

Commercial Electrician Apprentice

Atlantic Electrical Inc.
07.2018 - 06.2019

Roofer/Inspector

McCarthy Construction Company/FEMA
11.2017 - 06.2018

Line Cook/Cashier

Panera Bread
09.2011 - 11.2017

Applied Psychology

North Shore Community College

Swampscott High-school
Anthony Wood