Anthony Zelaya
Goleta,CA
Summary
Dynamic and results-driven professional with extensive experience at Sama Sama Kitchen, excelling in customer engagement and problem-solving. Proven ability to enhance service delivery through effective communication and upselling techniques, while maintaining high standards of cleanliness and safety. Adept at managing high-volume dining environments and optimizing workflow for operational efficiency.
Overview
2
2
years of professional experience
Work History
Server
Lions Tale Monetecito
Montecito, CA
07.2024 - Current
- Assisted bartenders with order taking, cocktail explanations, and bar duties.
- Prepared bar efficiently during peak hours to enhance service delivery.
- Developed creative solutions to improve workflow and operational efficiency.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Supported events by serving guests and promoting daily specials.
Bartender/Server
Sama Sama Kitchen
Santa Barbara, CA
01.2023 - 05.2024
- Mixed and served cocktails while accommodating customer preferences.
- Managed bar inventory and reordered supplies to meet demand.
- Maintained cleanliness and adhered to health and safety standards.
- Processed payments, handled cash transactions, and updated drink menus.
- Collaborated with kitchen staff to ensure timely fulfillment of orders.
- Greeted and seated customers, explaining specials and providing menus.
- Took accurate orders, addressing dietary restrictions and upselling items.
- Monitored tables to ensure prompt service and addressed customer inquiries.
Education
Bachelor of Arts - Communication & Marketing
University of California, Santa Barbara
Santa Barbara06-2026
Skills
- Customer engagement
- Communication strategies
- Problem solving
- Point-of-sale systems
- High-volume dining
- Upselling techniques
- Safe food handling
Languages
spanish
Limited
Affiliations
Passionate about surfing, traveling, capturing surf adventures through photography and video.
References
References available upon request.
Timeline
Server
Lions Tale Monetecito
07.2024 - Current
Bartender/Server
Sama Sama Kitchen
01.2023 - 05.2024
Bachelor of Arts - Communication & Marketing
University of California, Santa Barbara
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