Anthony Zinn
Bremerton,WA
Overview
17
17
years of professional experience
Work History
Night Auditor/ Front Desk Agent
Georgetown Inn Hotel
10.2014 - 09.2024
- Run nightly audit reports for the hotel owner and general manager using the Operetta Hotel Management System
- Conduct the checking in/out of guests
- General customer service and breakfast prep/set up
- Reservation set up and management
- Phone reception
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
- Upheld hotel security by vigilantly monitoring CCTV footage and conducting periodic property patrols.
- Managed inventory levels of supplies required for efficient front desk operations during overnight hours.
Night Auditor
Gaylord Suites
05.2010 - 09.2014
- Ran night audit using the Yardi Voyager system
- Made reservations for Future guests
- Provided overnight security by conducting hourly interior and exterior patrols
- Checked in/out guests
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
Doorman/Concierge/Reservationist
Nob Hill Tower Short Term Suites and Penthouses
10.2007 - 10.2009
- Assistance with guest luggage/opened front lobby doors for guests
- Made reservations for guest, assistance with taxi service
- Signed incoming packages and provided building security
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Escorted guests into property and introduced to front desk or concierge personnel to maintain continuity of service.
Education
High School Diploma -
John O'Connell High School
San Francisco, CA07-1997
Skills
- Registration processing
- Balance reporting
- Balancing accounts
- Transaction auditing
Timeline
Night Auditor/ Front Desk Agent
Georgetown Inn Hotel
10.2014 - 09.2024
Night Auditor
Gaylord Suites
05.2010 - 09.2014
Doorman/Concierge/Reservationist
Nob Hill Tower Short Term Suites and Penthouses
10.2007 - 10.2009
High School Diploma -
John O'Connell High School
Similar Profiles
Estifanos LulsegedEstifanos Lulseged
Head Bartender at The Graham Georgetown HotelHead Bartender at The Graham Georgetown Hotel
Hyab DanielHyab Daniel
Server at The Graham Georgetown HotelServer at The Graham Georgetown Hotel
Emily EbanksEmily Ebanks
Senior Room Operations Manager at Sheraton Austin Georgetown Hotel & Conference CntrSenior Room Operations Manager at Sheraton Austin Georgetown Hotel & Conference Cntr
Jason HeinrichJason Heinrich
Contractor at Loyalty Homes LLPContractor at Loyalty Homes LLP
Denise HuddlestonDenise Huddleston
Financial Fraud Investigator at Kitsap Credit UnionFinancial Fraud Investigator at Kitsap Credit Union