Anthony Lowe
Front Desk/Night Auditor
Detroit,MI
Summary
I have been working since I was 18, making sure that I was always employed since. Since working in many different positions and all working in customer service, I have gained more social skills through these years of working. I am incredibly friendly and very approachable, making it easier for others to work with me. Also, I have a great work ethic and hard working demeanor, ensuring that I am on time and getting things done in a timely manner.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Night Auditor
Comfort Suites Hotel
Southfield, MI
09.2020 - Current
- Responded to telephone, email, and in-person inquiries regarding reservations, hotel information and guest concerns.
- Anticipated guests' needs and responded to all requests within reasonable amount of time.
- Documented accounts and logs throughout shift to keep up with all requirements.
- Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
Crew Member
McDonald's
Alpena, MI
09.2017 - 02.2020
- Assisted other team members to achieve goals.
- Collaborated with team members to complete orders.
- Maintained energy and enthusiasm in fast-paced environment.
- Supported great dining and meal experiences for guests.
Night Auditor
Mackinaw City Hotels
Mackinaw City, MI
06.2017 - 09.2018
- Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
- Resolved guest complaints by addressing issues with rooms promptly.
- Reported financial data and updated financial records in ledgers and journals.
- Provided hotel guests with information regarding property including casino, gift shop, restaurants and fitness center.
Cashier
Dollar General
Rogers City, MI
08.2015 - 06.2017
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Answered questions about store policies and concerns to support positive customer experiences.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked prices for customers and processed items sold by scanning barcodes.
Education
High School Diploma -
Presque Isle Academy II
Onaway 09.2014 - 06.2018
No Degree - Marine Technology
Alpena Community College
Alpena, Mi 09.2018 - 06.2019
High School Diploma -
Annapolis Highschool
Dearborn Heights, MiSkills
Oral and written communications
Timeline
Night Auditor
Comfort Suites Hotel
09.2020 - Current
No Degree - Marine Technology
Alpena Community College
09.2018 - 06.2019
Crew Member
McDonald's
09.2017 - 02.2020
Night Auditor
Mackinaw City Hotels
06.2017 - 09.2018
Cashier
Dollar General
08.2015 - 06.2017
High School Diploma -
Presque Isle Academy II
09.2014 - 06.2018
High School Diploma -
Annapolis Highschool
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