Anthuanet Toullier
New York,NY
Summary
Proven multitasker and customer service expert, excelled at GupShup by seamlessly integrating guest service with operational demands, ensuring efficient guest seating and satisfaction. Demonstrated assertiveness and active learning, significantly enhancing dining experiences. Skilled in greeting guests and maintaining a pristine environment, embodying a results-driven approach without specifying numerical achievements.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
GupShup
10.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Restaurant Busser
Sol-Mar
05.2021 - 09.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Education
Columbia
Lima, Perú 03.2021
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Assertiveness
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
GupShup
10.2023 - Current
Restaurant Busser
Sol-Mar
05.2021 - 09.2023
Columbia
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