Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at Kathy's Wings and Subs. Expert in cash handling and customer service excellence, I consistently delivered high-quality service under pressure, contributing to repeat business. My strong work ethic and organizational abilities led to significant improvements in kitchen efficiency and safety compliance.
Hi, I’m
Antionetta Jackson
Crosstrained FH/BH Cook
Orlando,FL
Summary
Overview
4
years of professional experience
Work History
Publix
Cashier
05.2005 - 10.2007
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Kathy's Wings and Subs
Cross Trained FH/BH Cook
04.2004 - 07.2006
Job overview
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Collaborated with management team to develop new menu items.
Education
Jones High SchoolOrlando, FL
High School Diploma from Gener6
05.2004
University Overview
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Written and verbal communication
- Customer Relations
- Reliability and punctuality
- Order Taking
- Organizational abilities
- Cash register systems
- Refunds and exchanges
- Issue Resolution
- Cash Drawer Balancing
- Refund handling
- ID Verification
- Retail Merchandising
Timeline
Cashier
Publix
05.2005 - 10.2007
Cross Trained FH/BH Cook
Kathy's Wings and Subs
04.2004 - 07.2006
Jones High School
High School Diploma from Gener6