Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antionette Polk

1836 Laurel Rd,OR

Summary

Driven professional with a track record of enhancing customer satisfaction and streamlining operations at Albertsons. Excelled in cash management and demonstrated exceptional telephone etiquette, contributing to a positive work environment. Skilled in multitasking and maintaining high levels of accuracy, significantly reducing data entry errors. Proven ability to train and integrate new team members effectively. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

24
24
years of professional experience

Work History

Clerk

Albertsons
04.2020 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.

Gas Station Attendant

Circle K
06.2017 - 09.2020
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.

Housekeeping Room Attendant

Oregon National CCaved
04.2014 - 09.2018
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

CNA

Waterman Convelscent Hospital
07.2000 - 05.2005
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Education

CNA -

Pacific Health Care
Central Point, OR
04.2024

GED -

Rogue Community College
Grants Pass, OR
06.2012

Skills

  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Handling
  • Cash Management

Timeline

Clerk

Albertsons
04.2020 - Current

Gas Station Attendant

Circle K
06.2017 - 09.2020

Housekeeping Room Attendant

Oregon National CCaved
04.2014 - 09.2018

CNA

Waterman Convelscent Hospital
07.2000 - 05.2005

CNA -

Pacific Health Care

GED -

Rogue Community College
Antionette Polk