Antionette Weston
Albany,GA
Summary
Dedicated professional with a track record of enhancing customer satisfaction at Love's Travel Stops & Country Stores Inc. through exceptional service and efficient transaction handling. Leveraged customer service and time management skills across roles, improving production quality at Path-Tech and enriching client wellness at Calle Vinas. Demonstrates reliability and empathy, significantly contributing to team and client success.
Overview
16
16
years of professional experience
Work History
Cashier
Love's Travel Stops & Country Stores Inc.
06.2021 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Greeted customers entering store and responded promptly to customer needs.
Production Specialist
Path-Tech
04.2018 - 05.2021
- Used equipment properly to avoid workplace hazards or injuries.
- Made sure that products were produced on time and are of good quality.
- Increased production capacity by training new employees on machinery operation and safety protocols, strengthening the overall workforce.
- Delivered quality products with effective use of control procedures and good inspection skills.
Personal Caregiver
Calle Vinas
04.2017 - 09.2018
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Improved client satisfaction by providing personalized care and attention to their unique needs.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted with daily living activities, running errands, and household chores.
Personal Caregiver
Courageous Home Health Care
02.2015 - 04.2017
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Improved client satisfaction by providing personalized care and attention to their unique needs.
- Assisted with daily living activities, running errands, and household chores.
Daycare Teacher
Kidsville Learning Center
10.2008 - 12.2015
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Monitored classroom to verify safe and secure environment.
Education
Master of Science - Cosmetology
Virginia College
Columbus, GA09-2017
High School Diploma -
Dougherty Comprehensive High School
Albany, GA05-2000
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Reliability and punctuality
Timeline
Cashier
Love's Travel Stops & Country Stores Inc.
06.2021 - Current
Production Specialist
Path-Tech
04.2018 - 05.2021
Personal Caregiver
Calle Vinas
04.2017 - 09.2018
Personal Caregiver
Courageous Home Health Care
02.2015 - 04.2017
Daycare Teacher
Kidsville Learning Center
10.2008 - 12.2015
Master of Science - Cosmetology
Virginia College
High School Diploma -
Dougherty Comprehensive High School