Antionettemonica Ekeroma
Henderson
Summary
Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.
Professional server with experience in delivering exceptional customer service in fast-paced environment. Strong focus on teamwork, adaptability, and achieving operational goals. Skilled in multitasking, attention to detail, and maintaining positive atmosphere. Reliable and efficient, ensuring smooth operations and high customer satisfaction.
Overview
8
8
years of professional experience
Work History
Restaurant Hostess
Green Onion Mexican Restaurant
01.2024 - 07.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Lane Server
Bowlero Lanes
04.2020 - 07.2022
- Handled special requests from customers effectively, ensuring their dining experience met expectations.
- Maintained open communication with management regarding operational improvements or potential issues.
- Ensured smooth guest transitions between lanes by coordinating with other servers and support staff.
- Provided exceptional service to large groups and parties, creating memorable experiences for guests.
- Maintained a clean and organized work environment for efficient lane server operations.
Floor Lead
LuLaRoe Legging Warehouse
08.2017 - 11.2019
- Ensured compliance with safety regulations, maintaining a clean and hazard-free work environment for all employees.
- Developed employee schedules, balancing individual preferences while meeting the operational needs of the business effectively.
- Resolved conflicts between employees professionally, fostering a positive working environment that encouraged collaboration rather than competition.
- Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
Education
Santana High School
La Puente, CA05-2007
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Cash handling
- Scheduling
- Table bussing
- Reservation handling
- Teamwork
- Friendly and helpful
- Reliable and responsible
- Attention to detail
- Multitasking Abilities
- Adaptable and flexible
Timeline
Restaurant Hostess
Green Onion Mexican Restaurant
01.2024 - 07.2025
Lane Server
Bowlero Lanes
04.2020 - 07.2022
Floor Lead
LuLaRoe Legging Warehouse
08.2017 - 11.2019
Santana High School
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