Antoine Blanchard
Conroe,TX
Summary
Dynamic Operations Supervisor with a proven track record at Sanco Services, enhancing performance evaluations and customer satisfaction through effective conflict resolution. Skilled in performance monitoring and safety oversight, I automated client correspondence and improved operational efficiency, demonstrating strong management capabilities and a commitment to excellence.
Overview
11
11
years of professional experience
Work History
Operations Supervisor
Sanco Services
01.2023 - Current
- Kept high average of performance evaluations.
- Improved field operations by automating client correspondence, record tracking and data communications.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Coordinated work crews to field jobs.
Door-to-Door Sales Representative
Spectrum
08.2022 - 12.2022
- Completed documentation smoothly to finalize sales.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Offered customers best-fit, beneficial solutions from available internet service product line.
Hydrotechnician
Grand Isle Shipyard Inc.
01.2018 - 03.2022
- Demonstrated working knowledge of pressures, pumps and valves to safely perform calibrations and adjustments.
- Performed high-pressure object testing and verified compliance with product safety parameters.
- Identified air leaks via application of pressure to pipes under review.
- Reported unsafe conditions, incidents and accidents to management.
Sales Associate
Sand Dollar Marina
01.2015 - 12.2017
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Education
Associate of Applied Science - Integrated Production Technologies
Fletcher Community College
Schriever, LA05-2022
Skills
- Performance monitoring
- Safety oversight
- Management
- Logistics oversight
- Operations management
- Logistics coordination
- Customer relationship development
- Marketing
- Customer relations
- Customer relationship management
Timeline
Operations Supervisor
Sanco Services
01.2023 - Current
Door-to-Door Sales Representative
Spectrum
08.2022 - 12.2022
Hydrotechnician
Grand Isle Shipyard Inc.
01.2018 - 03.2022
Sales Associate
Sand Dollar Marina
01.2015 - 12.2017
Associate of Applied Science - Integrated Production Technologies
Fletcher Community College