Antoine Lockhart
Griffin,GA
Summary
Bulk Account Manager with a proven track record at Coca Cola Bottling, excelling in relationship management and account growth. Leveraged CRM software to exceed sales quotas and enhance customer satisfaction through effective communication and problem-solving. Committed to continuous improvement and team collaboration, driving profitability and fostering strong client relationships.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bulk Account Manager
Coca Cola Bottling
02.2012 - 03.2016
- Analyzed customer data to develop targeted marketing campaigns that effectively promoted products and services within specific niche markets.
- Verified customer satisfaction throughout sales cycle using formal follow-up procedures and concern resolution.
- Promoted a culture of continuous improvement within the team, encouraging open communication and feedback on ways to enhance productivity levels and overall job satisfaction.
- Provided comprehensive training sessions for new team members, ensuring a smooth onboarding process and seamless integration into the workforce.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Bulk Merchandiser
Pepsi Bottling Group
11.2007 - 09.2011
- Improved order accuracy by meticulously checking and confirming bulk orders before processing.
- Addressed customer inquiries regarding order status or product availability, delivering prompt and professional service at all times.
- Maintained a clean and organized work environment, ensuring compliance with company standards and safety regulations.
- Rotated products and removed defective and out-of-date products.
- Enhanced customer satisfaction by assisting with inquiries, providing product recommendations, and promptly addressing concerns.
Education
Automotive Technolgy - Automotive
UTI
Orlando, FL04-2017
Skills
- Relationship management
- CRM software
- Account growth
- Pricing strategy
- Teamwork
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Decision-making
- Self motivation
- Product knowledge
- Interpersonal skills
Certification
- Leadership Training, Crown Lift Trucks - 2022
Timeline
Bulk Account Manager
Coca Cola Bottling
02.2012 - 03.2016
Bulk Merchandiser
Pepsi Bottling Group
11.2007 - 09.2011
Automotive Technolgy - Automotive
UTI
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