Jamaal Hightower
Palestine,TX
Summary
Goal-oriented manager with distinguished experience in Logistic and sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
15
15
years of professional experience
Work History
Bulk Account Manager
PepsiCo
02.2019 - Current
- Verified customer satisfaction throughout sales cycle using formal follow-up procedures and concern resolution.
- Conducted presentations with clients and provided solutions to meet needs.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Area Manager of Logistics
Walmart Logistics
11.2008 - 02.2019
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Directed shipping and receiving of wide range of products daily.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Education
Bachelor of Science - Mass Communication/ Integrated Marketing
University of Texas At Tyler
Tyler, TX05.2015
Skills
- Account Growth
- New Account Development
- Partnership Accounting
- Microsoft Excel
- Customer Accounts Management
- Territory Growth
- Effective Working Relationships
- Building Relationships
Timeline
Bulk Account Manager
PepsiCo
02.2019 - Current
Area Manager of Logistics
Walmart Logistics
11.2008 - 02.2019
Bachelor of Science - Mass Communication/ Integrated Marketing
University of Texas At Tyler
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