Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

Antoinette Davis

Waterloo,IA
Antoinette Davis

Summary

Proven Sales Associate with a track record of enhancing customer satisfaction and streamlining transactions at Hy-Vee Food Store. Excelled in cash handling accuracy and fostered repeat business through exceptional customer service. Collaborated effectively with teams, demonstrating outstanding problem-solving skills and an outgoing personality to boost sales and customer engagement.

Overview

9
years of professional experience
1
Certification

Work History

Hy-Vee Food Store
Waterloo, IA

Sales Associate
06.2019 - Current

Job overview

Ensured smooth customer interactions while completing transactions.

Handled cash transactions with accuracy.

Maintained cleanliness by disinfecting the work area.

Dept. Of Human Services
Waterloo, IA

CDAC PROVIDER
03.2016 - Current

Job overview

  • Established consistent routines for clients, promoting stability and predictability within their daily lives.
  • Collaborated with healthcare professionals to develop comprehensive care plans that address client needs holistically.
  • Coordinated transportation arrangements for clients, ensuring safe travel to appointments or other necessary destinations.
  • Ensured adherence to state regulations by conducting thorough documentation and recordkeeping.
  • Provided compassionate assistance with daily living activities for individuals with developmental disabilities.
  • Provided direct resident care with bathing, dressing, undressing and assisting in and out of bed.
  • Assisted with daily living activities, running errands, and household chores.

Dollar General Store
Waterloo, IA

Sales Associate
06.2018 - 10.2019

Job overview

  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Hawkeye Community College
Waterloo, IA

Associate Degree from Medical Assitants

University Overview

I took a Codeing class and Typing class, along with some general educatiin classes.

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Cash register operation
  • Cash handling accuracy
  • Self-checkout assistance
  • Friendly and outgoing

Accomplishments

Accomplishments

I have Certificates in Brain Injury and Mandatory Reporter.

I also have 3 recomendations letter fron Veterans Affairs, my Allen Hospital Social Worker and my former boss from Dominoes Pizza.

I am very proud of my work, I work qell with the public.

Certification

Brain Injury

Mandatory Reporter

  • Alcohol Seller/Server Certification – Various State-Specific Agencies.
  • CPR/AED Certification

Timeline

Sales Associate
Hy-Vee Food Store
06.2019 - Current
Sales Associate
Dollar General Store
06.2018 - 10.2019
CDAC PROVIDER
Dept. Of Human Services
03.2016 - Current
Hawkeye Community College
Associate Degree from Medical Assitants
Antoinette Davis