Proven Sales Associate with a track record of enhancing customer satisfaction and streamlining transactions at Hy-Vee Food Store. Excelled in cash handling accuracy and fostered repeat business through exceptional customer service. Collaborated effectively with teams, demonstrating outstanding problem-solving skills and an outgoing personality to boost sales and customer engagement.
Hi, I’m
Antoinette Davis
Waterloo,IA
Summary
Overview
9
years of professional experience
1
Certification
Work History
Hy-Vee Food Store
Sales Associate
06.2019 - Current
Job overview
Ensured smooth customer interactions while completing transactions.
Handled cash transactions with accuracy.
Maintained cleanliness by disinfecting the work area.
Dept. Of Human Services
CDAC PROVIDER
03.2016 - Current
Job overview
- Established consistent routines for clients, promoting stability and predictability within their daily lives.
- Collaborated with healthcare professionals to develop comprehensive care plans that address client needs holistically.
- Coordinated transportation arrangements for clients, ensuring safe travel to appointments or other necessary destinations.
- Ensured adherence to state regulations by conducting thorough documentation and recordkeeping.
- Provided compassionate assistance with daily living activities for individuals with developmental disabilities.
- Provided direct resident care with bathing, dressing, undressing and assisting in and out of bed.
- Assisted with daily living activities, running errands, and household chores.
Dollar General Store
Sales Associate
06.2018 - 10.2019
Job overview
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Hawkeye Community CollegeWaterloo, IA
Associate Degree from Medical Assitants
University Overview
I took a Codeing class and Typing class, along with some general educatiin classes.
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Exceptional customer service
- Outgoing personality
- Cash handling
- Cash register operation
- Cash handling accuracy
- Self-checkout assistance
- Friendly and outgoing
Accomplishments
Accomplishments
I have Certificates in Brain Injury and Mandatory Reporter.
I also have 3 recomendations letter fron Veterans Affairs, my Allen Hospital Social Worker and my former boss from Dominoes Pizza.
I am very proud of my work, I work qell with the public.
Certification
Brain Injury
Mandatory Reporter
- Alcohol Seller/Server Certification – Various State-Specific Agencies.
- CPR/AED Certification
Timeline
Sales Associate
Hy-Vee Food Store
06.2019 - Current
Sales Associate
Dollar General Store
06.2018 - 10.2019
CDAC PROVIDER
Dept. Of Human Services
03.2016 - Current
Hawkeye Community College
Associate Degree from Medical Assitants
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