Antoinette Henning
Wrightstown,WI
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Quick learner in any aspect.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Aurora
02.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technician
Glanders
10.2015 - 02.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Education
GED -
Lakeshore Tech College
Sheboygan03.2022
Certification Of Pharmacy Technician - Pharmacy Technician
Fisk University
Nashville, TN10.2015
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Medication Dispensing
- Answering customer questions
- Prescription Filling
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Aurora
02.2022 - Current
Pharmacy Technician
Glanders
10.2015 - 02.2022
GED -
Lakeshore Tech College
Certification Of Pharmacy Technician - Pharmacy Technician
Fisk University
- CPhT - Certified Pharmacy Technician
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