Antoinette Jackson
Missouri City,TX
Summary
Detail-oriented administrative professional with a proven track record in enhancing office operations, managing records, coordinating schedules, and delivering exceptional customer service in educational and healthcare settings. Expertise in handling confidential information and maintaining meticulous filing systems ensures seamless support for teams through various administrative and clerical tasks. Recognized for strong communication skills, effective multitasking, and adept problem-solving abilities. Eager to leverage organizational and administrative expertise as an Assistant Office Manager with Houston ISD to drive operational efficiency and support team success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Behavioral Therapist (In-Home Therapy)
Apara Autism
Sugarland, TX
12.2025 - Current
- Provide behavioral therapy services while maintaining organized documentation and treatment reports.
- Coordinate communication between families, supervisors, and support staff.
- Track performance data and prepare reports to support treatment planning and progress monitoring.
- Maintain structured records and ensure compliance with documentation standards.
Registered Behavioral Therapist (In-Home Therapy)
Positive Behavior Supports Corporation
Houston, TX
06.2025 - Current
- Provide behavioral therapy services while maintaining organized documentation and treatment reports.
- Coordinate communication between families, supervisors, and support staff.
- Track performance data and prepare reports to support treatment planning and progress monitoring.
- Maintain structured records and ensure compliance with documentation standards.
Registered Behavior Technician
Action Behavior Centers
Sugar Land, TX
11.2024 - 03.2025
- Maintain detailed client documentation, reports, and records while ensuring confidentiality and accuracy.
- Track and report progress data to supervisors and clinical staff using electronic documentation systems.
- Coordinate schedules and communicate regularly with families and supervisors.
- Manage multiple responsibilities while maintaining organized records and meeting deadlines.
- Support operational efficiency by maintaining accurate data and documentation.
Teacher’s Assistant
Association for the Advancement of Mexican Americans
Houston, TX
06.2019 - 06.2020
- Provided administrative and classroom support to teachers and staff.
- Assisted with maintaining student records, reports, and documentation.
- Organized instructional materials and maintained a structured classroom environment.
- Communicated with staff and parents regarding student progress and classroom needs.
- Provided clerical support including filing, documentation preparation, and organizing records.
Special Education Paraprofessional
Fort Bend Independent School District
Missouri City, TX
10.2017 - 01.2019
- Assisted teachers with maintaining student records and Individualized Education Plan (IEP) documentation.
- Maintained confidential student information and organized classroom records.
- Collaborated with teachers and school staff to support daily classroom operations.
- Monitored classroom activities to ensure a safe and organized learning environment.
- Supported administrative tasks and documentation required for student services.
Health Information Management Technician
US Pain & Spine Hospital
Houston, TX
06.2015 - 10.2017
- Reviewed and maintained medical records for completeness, accuracy, and compliance.
- Managed confidential patient records in accordance with HIPAA regulations.
- Processed incoming calls, mail, faxes, and electronic communications.
- Maintained organized filing systems and performed data entry into electronic record systems.
- Assisted staff with document retrieval and preparation of reports and files.
Owner
Sunshine Event Nannies
Houston, TX
01.2017 - Current
- Manage scheduling, staffing, and coordination for childcare services at private events.
- Communicate with clients to organize service details and logistics.
- Maintain business records, contracts, invoices, and client information.
- Provide customer service and ensure a positive experience for families and event organizers.
Education
High School Diploma -
Willowridge High School
Houston, TXRegistered Behavior Technician Training - undefined
University of Texas at San Antonio
Skills
- Office Administration
- Administrative Support
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Records & Filing Management
- Data Entry & Documentation
- Front Office Operations
- Customer Service & Client Relations
- Problem Solving
- Meeting & Event Coordination
- Team Collaboration
- Professional Written & Verbal Communication
- Confidential Records Handling
- Time Management & Organization
- Calendar & Schedule Coordination
- Verbal behavior
- Autism spectrum disorder
- Reinforcement systems
Certification
Certified Registered Behavior Technician – 2024
Timeline
Registered Behavioral Therapist (In-Home Therapy)
Apara Autism
12.2025 - Current
Registered Behavioral Therapist (In-Home Therapy)
Positive Behavior Supports Corporation
06.2025 - Current
Registered Behavior Technician
Action Behavior Centers
11.2024 - 03.2025
Teacher’s Assistant
Association for the Advancement of Mexican Americans
06.2019 - 06.2020
Special Education Paraprofessional
Fort Bend Independent School District
10.2017 - 01.2019
Owner
Sunshine Event Nannies
01.2017 - Current
Health Information Management Technician
US Pain & Spine Hospital
06.2015 - 10.2017
Registered Behavior Technician Training - undefined
University of Texas at San Antonio
High School Diploma -
Willowridge High School