Antonella Carrera
Miami
Summary
Hardworking Coach with deep love of baseball and success at overseeing quality programs. Skilled at working with team members and families. Comfortable leading coaching staff to operating interesting, challenging, and fully-supported games.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Coach store
Cashier Customer Service
Miami
05.2023 - Current
- Trained staff on customer service best practices and company policies.
- Assisted customers with inquiries and resolved issues promptly.
- Monitored cash handling procedures to ensure accuracy and compliance.
- Implemented strategies to enhance customer satisfaction and loyalty programs.
- Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
Also
Seller Networks
Miami
11.2021 - 02.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Forever 21
Cashier Customer Service
Miami
10.2022 - 04.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
Education
Master of Science - of Science
Miami Dade College
Miami, FL 01.2023 - 09.2025
Miami Coral Park
Miami, FLSkills
- Customer service
- Employee training
- Problem resolution
- Effective communication
- Conflict resolution
- Communication
- Ethics and integrity
Timeline
Coach store
Cashier Customer Service
05.2023 - Current
Master of Science - of Science
Miami Dade College
01.2023 - 09.2025
Forever 21
Cashier Customer Service
10.2022 - 04.2023
Also
Seller Networks
11.2021 - 02.2024
Miami Coral Park